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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Mettle has been fundamental for the success of my He...

5
Mettle has been fundamental for the success of my Health Coaching services. Reviewed on: 19th March 2025
Julio O's avatar
Julio O

I have been using Mettle: Business Banking for over...

5
I have been using Mettle: Business Banking for over 2 years now since I have start my business. Easy to use, very helpful for a beginner like me. Recommended it to my family and friends, and everyone is very satisfied about it. Best choice i ever made! Reviewed on: 19th March 2025
Robert B's avatar
Robert B

First time owner / director finds Mettle indispensable

5
Being a first time owner / director in a single person Ltd company I needed a simple to use mobile banking system that had a free basic service during the initial stages of the business. I found Mettle to be very user friendly, fast and adaptable. The 'pots' aspect of the account also made it super easy to maintain the tax element. In addition the combination of Mettle and Freeagent creates a package that is an absolute winner for small businesses. Reviewed on: 19th March 2025
Ken B's avatar
Ken B

When i started my small business - i was reccomended...

5
When i started my small business - i was reccomended mettle and tide - i firstly went with tide however the customer service was awful and my account got hacked twice and they left it to myself to resolve. I also have a current bank account with NatWest and didn't realise they were in a partnership so i tried mettle and love it !! I love how you can seperate your money into pots and the customer service is amazing - any problems i have they can resolve - before mettle i was using apps online to creat invoices but i would say mettle is perfect for all business !! Reviewed on: 19th March 2025
Ellie F's avatar
Ellie F

Banking that works well and saves you money

5
The banking works well and the access to FreeAgent has saved me at least one monthly bill. Reviewed on: 19th March 2025
Richard W's avatar
Richard W

Easy, free business banking.

5
Easy, free business banking. Love the "pots" function, this is really good for saving up each month to cover income tax at the end of the year. Secure banking and easy to use app. Reviewed on: 19th March 2025
Shelah C's avatar
Shelah C

Perfect for Tattoo artist sole-trader

5
Simple and effective banking for my businesss with fast customer support whenever I've had an issue Reviewed on: 19th March 2025
James K's avatar
James K

Simple and easy to use for my business, helps me tra...

5
Simple and easy to use for my business, helps me track my payments in and out of the account. Reviewed on: 19th March 2025
Gerard H's avatar
Gerard H

Great business package all in one

5
The app is simple to use and customer service great, I haven’t used FreeAgent yet but joined because Mettle offered it when I signed up so I will update once I’ve used it. Reviewed on: 19th March 2025
Mandy's avatar
Mandy

Brilliant app.

5
The app is very easy to use and was very easy to set up. The only issue I have is some things cannot be deleted from the app which I feel should be an option I.e. deleting payees or information I added. Reviewed on: 19th March 2025
Phillippa N's avatar
Phillippa N

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