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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Excellent & quick reply.

5
Excellent & quick reply. I’ll strongly recommend my friends to use the services of Mettle bank . Reviewed on: 19th March 2025
Sajjad Malik's avatar
Sajjad Malik

Invoicing made simple

5
It’s so easy to send my clients their invoice and get paid. Also depositing cash is so simple Reviewed on: 19th March 2025
Heather T's avatar
Heather T

Amazing for Small Businesses

5
Mettle is a fantastic banking app, especially for freelancers and small business owners. I particularly love how it provides FreeAgent access, simplifying accounting tasks and providing valuable resources. The customer service team is friendly, prompt and genuinely helpful. Overall, Mettle is a great bank with a user-friendly app and great service. Highly recommend! Reviewed on: 19th March 2025
SR's avatar
SR

Great value for money and exceeds expectations

5
Having reviewed a number of business bank account options, I was drawn to Mettle as they offer the FreeAgent software as part of the package and the account comes without monthly fees. The application process was seamless and my account was up and running within no time. I've been delighted with the service so far - the app is brilliant, reliable, intuitive and I like the 'pot' feature which includes an interesting bearing pot, which means I can earn money on the money I've put aside to pay my tax bills. Finally, it's the small things that count and when I received my debit card, the packaging included a hidden message along the lines of...curiosity got you this far, your creativity and drive will keep you going. When I read that, I knew I'd chosen the right bank for me. Reviewed on: 19th March 2025
Matt S's avatar
Matt S

Easy to use great customer service, and free account...

5
Easy to use great customer service, and free accounting service connected directly to your account. Reviewed on: 19th March 2025
Dan S's avatar
Dan S

When I started my business I used mettle and it’s be...

5
When I started my business I used mettle and it’s been a great experience! Reviewed on: 19th March 2025
Francesca W's avatar
Francesca W

Just died my own business didn’t know where to start...

5
Just died my own business didn’t know where to start and then I got metal Reviewed on: 19th March 2025
Simon E's avatar
Simon E

Excellent banking service

5
Been faultless from start to finish, bar the minor inconvenience of swapping from an emoney to bank account. The inclusion of FreeAgent into the price is a god send. Reviewed on: 19th March 2025
Richard F's avatar
Richard F

Great for our small business

5
As a small business we've been using them since we started 3 years ago and we're still happy with the service which they're often improving. We use their invoice system which is easy to use and we like their money pots as well. Customer service is easy to contact using the app and we always get a speedy reply. We now get interest in our savings pot and we don't have to pay anything to use the bank account which is great for a small business like us. And another plus is that we can connect our bank account with our accountants software which save so much time having to send over several statements all the time. Reviewed on: 19th March 2025
Lauren C's avatar
Lauren C

I am happy with Mettle

5
I am happy that I get the FreeAgent Reviewed on: 19th March 2025
Anna B's avatar
Anna B

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