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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

The best business option!

5
The best business option, easy to use, secure and simple. Reviewed on: 19th March 2025
PowerF's avatar
PowerF

Will never move to other business account

5
Using Mettle as a business account, as I have small home based business and don't want hassle with the accounting part of it. It's brilliant, so easy to manage, make the invoices in the app, all of the bookkeeping is there, and even if you never done any paperwork before is super easy to make it by yourself. I'm with mettle from 4-5 years, will never change it to some other bank. And it's absolutely free of charge, unlike some other business accounts Reviewed on: 19th March 2025
Anita P's avatar
Anita P

Only been with this bank since September but everyth...

5
Only been with this bank since September but everything i do on my online banking is easy Reviewed on: 19th March 2025
John B's avatar
John B

The account does everything I need and more.

5
The account does everything I need and more. The connection to freeagent is clear and easy to understand. The pots are useful to manage financial commitments. Reviewed on: 19th March 2025
Jean M's avatar
Jean M

I set up my new business account in 2024.

5
I set up my new business account in 2024.....And it's really user friendly....I love the fact I can categorise my income and expenditure. Also I'm impressed with the two step verification security when processing my payments out ( very reassuring). Any dealing with customer services has been equally efficient, ensuring that my query was resolved, every time. I would not hesitate to recommend Mettle to other business start ups. Reviewed on: 19th March 2025
Sharon T's avatar
Sharon T

Amazing bank, I recommend to all my friends and family

5
Amazing bank, I recommend to all my friends and family Reviewed on: 19th March 2025
Georgia B's avatar
Georgia B

Excellent bank and service

5
Ever since I joined Mettle I've had nothing but good reviews. I had a query once and it is was dealt with promptly and efficiently. The app is very easy too use. I love the use of setting up seperate 'pots'. The only negative I have would be to have a better interest rate for the savings pot. Reviewed on: 19th March 2025
Kayley W's avatar
Kayley W

Has been a great tool for my business banking!

5
Has been a great tool for my business banking! Easy to use banking and very helpful customer service. Keep you up to date with any information you need to know and easy to use both via the online site or the app. Reviewed on: 19th March 2025
Karen W's avatar
Karen W

Good experience so for, easy to use app.

5
Good experience so for, easy to use app. The banking would be improved if the saving pots all accrued interest. Reviewed on: 19th March 2025
M W's avatar
M W

Customer Friendly

5
Operative information easily available; online support good rating. Reviewed on: 19th March 2025
Manju D's avatar
Manju D

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