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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Don't have to think about Tax

5
I love being able to divert money into a tax pot automatically. Reviewed on: 19th March 2025
Carl E's avatar
Carl E

Mettle is Excellent, please support multiple businesses

5
Mettle is a great service/product; it's only let-down by the fact that you can only hold one account (regardless if you have multiple businesses). Reviewed on: 19th March 2025
Martin's avatar
Martin

Business banking made SUPER EASY.

5
Business banking made SUPER EASY. No fuss, no stress, no funny business, just good honest, simple banking at the touch of a button. Reviewed on: 19th March 2025
Dawn S's avatar
Dawn S

Best account for keeping me organised

5
I started a little side hustle a couple of years ago, and setting up a Mettle account was one of the best things I did. I breezed through my first self assessment for my taxes thanks to Mettle enabling me to categorise all my transactions, and setting up a 'tax pot' so I can put 20% of all payments into my account straight into the pot is great. It's been invaluable for me and really helped me stay organised with my accounts Reviewed on: 19th March 2025
Jo S's avatar
Jo S

I have had a great experience with Mettle.

5
I have had a great experience with Mettle. I recently had an issue caused by one of my suppliers which Mettle resolved immediately. Their customer service is outstanding. Reviewed on: 19th March 2025
Cece's avatar
Cece

Neurodivergent friendly.

5
It's been a lifesaver as a new business owner, everything in one place. It's easy to use and navigate, and the staff are super friendly, especially since I am dyslexic. Reviewed on: 19th March 2025
Tahirah Y Yasin's avatar
Tahirah Y Yasin

Great small business account!

5
Always easy to speak to advisors via the app and never had any negativty while using the banking system. Reviewed on: 19th March 2025
Russell B's avatar
Russell B

Best business account for UK businesses

5
From the very beginning the service has been seamless. The app itself is extremely slick, with all the features any startup or growing business would require. After a fair amount of research, Mettle was simply the best banking solution I could find, no fees and the fact you get FreeAgent for FREE is absolutely awesome! Highly recommended to everyone. Reviewed on: 19th March 2025
Boldr's avatar
Boldr

User friendly app and someone is always on hand to h...

5
User friendly app and someone is always on hand to help if you need! Reviewed on: 19th March 2025
Araba B's avatar
Araba B

Digital Tax Accountant

5
As an Accountant, I recommend all my small clients to get a mettle bank account. It's 100% free and only takes 3 business days to set up. Also, they get access to a free accounting software which is an added bonus. Reviewed on: 19th March 2025
Digital Tax Accountant's avatar
Digital Tax Accountant

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