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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Great service

5
I started using Mettle back in 2019 when I set up my Ltd company it was great that the service was free as a new company and that they also provided accounting software which also was great. I have used there customer services link on several occasions and the staff have always resolved the issues straight away Reviewed on: 19th March 2025
Craig 's avatar
Craig

I highly recommend Mettle

5
Great for small businesses. I am an accountant and recommend this to all my business clients. It comes with free book keeping software, Reviewed on: 19th March 2025
Mark G's avatar
Mark G

Great app, easy to navigate

3
Great app, easy to navigate. Banking could do with a few additions such as an extra card, it’s a business and more than one person can need it. Customer service excellent fast response time. Reviewed on: 19th March 2025
Kevin W's avatar
Kevin W

Excellend & free accounting software

5
Excellent app, good functionality and addition of FreeAgent invaluable. Reviewed on: 19th March 2025
GlinTiss's avatar
GlinTiss

I've enjoyed how easy the app is.

5
I've enjoyed how easy the app is. Generally good experience Reviewed on: 19th March 2025
carlotta's avatar
carlotta

Really intuitive app, it’s super easy to use.

5
Really intuitive app, it’s super easy to use. There’s always support to hand and not importantly I feel my business and money is safe! Reviewed on: 19th March 2025
Dave S's avatar
Dave S

Easy to use great it has free agent with it...

5
Easy to use great it has free agent with it Reviewed on: 19th March 2025
Daniella's avatar
Daniella

Great app and great customer service.

5
Great app and great customer service. They reply quickly and they resolve issues every time Reviewed on: 19th March 2025
Mattia V's avatar
Mattia V

Great for sole traders

5
Since using Mettle for my business my admin hours have reduced. Very practical perfect for sole traders. Reviewed on: 19th March 2025
Andrea 's avatar
Andrea

All good.

5
We have had no issues since joining Mettle and even when we had to change accounts, it was a seamless process. Glad we can now have pots to put money aside for tax bills etc, that earn interest. Reviewed on: 19th March 2025
Emma P's avatar
Emma P

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