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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.93
Based on 4,582 reviews, last reviewed 8th May 2026
439% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4582)

Very easy to get set up and use.

5
Very easy to get set up and use. Having the FreeAgent subscription included was an added bonus. Reviewed on: 19th March 2025
Bryan O's avatar
Bryan O

Mettle has made my life so much easier!

5
Mettle has made my life so much easier! I am a self-employed Pilates Instructor which means I need to stay on top of my invoicing and bookkeeping. I have the app downloaded and can send invoices in seconds through my phone. I love that you can create, save a draft and even preview it before emailing to clients. At the end of each class I teach, I simply add my class and fee to the invoice draft and save it. Once you have added all your items for the month, Mettle will write up a professional email for you, with the invoice attached, so all you have to do is hit send. I also love that you can categorise all your expenses which saves so much time when it comes to writing your self-assessment at the end of the tax year. The app also keeps a record of your paid and unpaid invoices and will help you write an email reminder for those that are past your payment deadline. The app is easy to use and has lots of guidance in case you get stuck. I have found the customer service really helpful and quick to respond which has been amazing. You can message the chat for advice meaning you can stay in the app and don't have to go searching for a contact. Overall, a fantastic service - I would recommend to anyone looking for an efficient way to look after their business finances! Thank you :-) Reviewed on: 19th March 2025
Daisy H's avatar
Daisy H

I have only positive experiences with Mettle team.

5
I have only positive experiences with Mettle team. They have a big understanding of business development. Reviewed on: 19th March 2025
Michal's avatar
Michal

Very good bank

5
Very good bank, lots of good options like pots to separate money. Good good customer always fast to reply and resolve problems. Reviewed on: 19th March 2025
Rachel 's avatar
Rachel

Easy to navigate for a newbie to business accounts.

5
Easy to navigate for a newbie to business accounts. Reviewed on: 19th March 2025
Emily f's avatar
Emily f

Easy to use.

5
Easy to use. Love the invoicing feature. Highly recommend it to anyone Reviewed on: 19th March 2025
Simon C's avatar
Simon C

Easy and clean to use

5
Easy to set up and a very clean interface. Shows good information on accounts, which is simple to see and use. Reviewed on: 19th March 2025
Matt H's avatar
Matt H

I’m a big fan of mettle and I have recommended it to...

5
I’m a big fan of mettle and I have recommended it to self employed friends. The fact it saves into a tax pot is amazing and I find usability excellent. It’s easy to manage and send payments, great visibility and clarity for a small business/sole trader. I tell everyone how much I love it! Reviewed on: 19th March 2025
Andi F's avatar
Andi F

Easy to use, customer service is fast and efficient.

5
Easy to use, customer service is fast and efficient. Great system for tracking invoices and creating pots of money Reviewed on: 19th March 2025
Lisa D's avatar
Lisa D

Its been a great bank, with awesome features and add...

5
Its been a great bank, with awesome features and add on's such as the free agent application. I will recommend it to which ever friends need this type of bank. Reviewed on: 19th March 2025
Oliver 's avatar
Oliver

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