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Mettle by NatWest: Business banking reviews

4.93
Based on 4,582 reviews, last reviewed 8th May 2026
439% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4582)

Such a good service that I wouldn’t be able to run...

5
Such a good service that I wouldn’t be able to run my business form without it Reviewed on: 19th March 2025

Would recommend without a doubt

5
Mettle were straightforward to set up with and all members of staff were incredibly polite and helpful. I felt as though I was in safe hands. The process was quick and smooth. Reviewed on: 19th March 2025

Supportive business banking app with great support.

5
I find that if I ever have a question I will receive the answer and/or the solution within 10-20 minutes. Though the system is so user friendly that it is very rare that I need to access support. Reviewed on: 19th March 2025

great banking for my busines

5
great banking for my business always helpful and communicative Reviewed on: 19th March 2025

App easy to use

5
App easy to use and great comms can’t praise enough! Reviewed on: 19th March 2025

I've not had any contact with CS so cannot rate.

5
I've not had any contact with CS so cannot rate. Reviewed on: 19th March 2025

Mettle have made my first year in business simpler

5
Mettle have made my first year in business Banking simple. Lots of support which is very speedy and useful. Great that links to Free agent. Reviewed on: 19th March 2025

Buisness start up experienced

5
i found the service good and easy to navigate around, came into issue once value increase to over £100,000 , however offered swapping account to a higher limit, only real issue i have is being paid from my oversea customers which may necessitate me looking else where reluctantly. Reviewed on: 19th March 2025

I enjoy having the invoice section and being able to...

5
I enjoy having the invoice section and being able to take a percentage to go into a separate pot Reviewed on: 19th March 2025

Refreshingly honest simple banking

5
Refreshingly honest simple banking contemporary clicks empower me to maintain control of my small business cash flow and give great customer experience via a straightforward invoicing process human support and communication is great does what it says on the tin Reviewed on: 19th March 2025

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