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Mettle by NatWest: Business banking reviews

4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4593)

Its been a great bank, with awesome features and add...

5
Its been a great bank, with awesome features and add on's such as the free agent application. I will recommend it to which ever friends need this type of bank. Reviewed on: 19th March 2025

Good experience, easy to use and no fees

5
Good experience, easy to use and no fees Reviewed on: 19th March 2025

All round a great choice for my business

5
Very quick review of information to set up account where a certain high street bank made it impossible with the info they required. Great service and software supplied is superb for my business. Reviewed on: 19th March 2025

Simple to set up and use. Very Easy. Fantastic product

5
I needed to set up a Business Account for my company. It was simple to do and easy to navigate. I was up and running in a matter of days. The integrated software - FreeAgent - is amazing and a huge bonus to help run my account. Reviewed on: 19th March 2025

Really good easily accessible service

5
Really good easily accessible service Reviewed on: 19th March 2025

Excellent haven't had any issues easy to navigate th...

5
Excellent haven't had any issues easy to navigate through app. No monthly fees just perfect Reviewed on: 19th March 2025

I changed my business account to mettle and it has b...

5
I changed my business account to mettle and it has been amazingly helpful and successful. Quick payments, and transfers. I love the data collected as it’s simple to use for accounting purposes and I also use freeagent which linked with mettle has been a god send to my business. Reviewed on: 19th March 2025

Easy to use, secure, pots rand Freeagent

5
Easy to use, secure, interest, pots really help and interest on savings pots a bonus. The app is great and with it linking to Freeagent for FREE was amazing when I started up nearly 5 years ago. Reviewed on: 19th March 2025

I’m very new to this bank, so I haven’t really had a...

5
I’m very new to this bank, so I haven’t really had any issues. All good do far Reviewed on: 19th March 2025

I had a problem with the app and it was sorted out v...

5
I had a problem with the app and it was sorted out very quickly and checked up on afterwards. Impressed Reviewed on: 19th March 2025

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