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Mettle by NatWest: Business banking reviews

4.93
Based on 4,582 reviews, last reviewed 8th May 2026
439% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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1%

Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4582)

Excellent Mettle for Freelance Musician

5
I find the Mettle account really easy to use (I’m a some trader) and the link with FreeAgent software works seamlessly, too. I also really like the ‘Pots’ function which has simplified my management of funds, especially my use of an HMRC pot to collect my tax liability for easy transfer. Reviewed on: 19th March 2025

Fabulous banking, great customer service!

5
Fabulous banking, great customer service! Reviewed on: 19th March 2025

easy to use, great low fees

4
The app is easy to use, great low fees Reviewed on: 19th March 2025

Switched to Mettle for my business

5
Switched to Mettle for my business and got the added bonus of freeagent software free. Its been easy to use and happily reccommend to my client that they get this account. Reviewed on: 19th March 2025

Intuitive

4
Good.. easy and clear to use, very intuitive, offers a straightforward and clear banking solution Reviewed on: 19th March 2025

Mettle is good but the problem is that no customer s...

4
Mettle is good but the problem is that no customer service during the weekend Reviewed on: 19th March 2025

Mettle has made self employment less daunting

5
Mettle has made self employment less daunting for me, links with free agent easily, both of them being free is actually crazy considering how easy it makes bookkeeping etc. The pots mean I can put aside what's necessary. All receipts load to freeagent automatically which means less work on the free agent side. Anything I need to do is simple and free. Very happy, currently been using it for about 16 months Reviewed on: 19th March 2025

Mettle has been a Lifesaver for me.

5
Mettle has been really easy to use, it’s been a lifesaver when it comes to storing all my Tax money for my business, as it let me create my own Pots to keep money separate from the account. Also, I take photos of all my receipts for my business expenses, and it’s really easy to upload them to Mettle to explain the transactions. I personally would recommend this to anyone who owns a business. Reviewed on: 19th March 2025

Easy business banking

5
Simple to use app with great added functionality of pots that you can use for tax and NI savings. They're automatically deducted upon payment saving more time to work on what matters to your business. Reviewed on: 19th March 2025

Advisors are so helpful and friendly.

5
Advisors are so helpful and friendly. They respond promptly and make business banking so easy! Excellent service Reviewed on: 19th March 2025

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