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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

iMATRIX Ltd has truly benefitted from Mettle’s outst...

5
iMATRIX Ltd has truly benefitted from Mettle’s outstanding business banking services. From seamless transactions to intuitive financial tools, Mettle has consistently provided top-tier support that helps us focus on growing our business. Their platform is easy to use, their customer service is second to none, and they genuinely understand the needs of modern businesses. Unlike traditional banks, Mettle is innovative, responsive, and forward-thinking—exactly what SMEs need in today’s fast-paced world. We wholeheartedly recommend them to any business looking for reliability, efficiency, and a banking partner that actually cares. Thank you, Mettle, for being a game-changer in business banking! Reviewed on: 19th March 2025
Brian T's avatar
Brian T

Such a good service that I wouldn’t be able to run...

5
Such a good service that I wouldn’t be able to run my business form without it Reviewed on: 19th March 2025
Victoria D's avatar
Victoria D

Would recommend without a doubt

5
Mettle were straightforward to set up with and all members of staff were incredibly polite and helpful. I felt as though I was in safe hands. The process was quick and smooth. Reviewed on: 19th March 2025
Kerry T's avatar
Kerry T

Supportive business banking app with great support.

5
I find that if I ever have a question I will receive the answer and/or the solution within 10-20 minutes. Though the system is so user friendly that it is very rare that I need to access support. Reviewed on: 19th March 2025
Luke Stevenson's avatar
Luke Stevenson

great banking for my busines

5
great banking for my business always helpful and communicative Reviewed on: 19th March 2025
anthony 's avatar
anthony

App easy to use

5
App easy to use and great comms can’t praise enough! Reviewed on: 19th March 2025
Richard 's avatar
Richard

I've not had any contact with CS so cannot rate.

5
I've not had any contact with CS so cannot rate. Reviewed on: 19th March 2025
Pauline B's avatar
Pauline B

Mettle have made my first year in business simpler

5
Mettle have made my first year in business Banking simple. Lots of support which is very speedy and useful. Great that links to Free agent. Reviewed on: 19th March 2025
Darren P's avatar
Darren P

Buisness start up experienced

5
i found the service good and easy to navigate around, came into issue once value increase to over £100,000 , however offered swapping account to a higher limit, only real issue i have is being paid from my oversea customers which may necessitate me looking else where reluctantly. Reviewed on: 19th March 2025
Richard B's avatar
Richard B

I enjoy having the invoice section and being able to...

5
I enjoy having the invoice section and being able to take a percentage to go into a separate pot Reviewed on: 19th March 2025
Amy Lou's avatar
Amy Lou

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