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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Easy to use, and always someone happy to help you if...

5
Easy to use, and always someone happy to help you if needed. Did recommend to some friends who also said that this is the best so far. Reviewed on: 18th March 2025
Alina M's avatar
Alina M

Mettle is good.

5
Mettle is good. Easy transaction and good Customers Service. Mettle apps is easy to use invoices is a straight forward. Reviewed on: 18th March 2025
Rowena D's avatar
Rowena D

Mettle-the ideal partner for my gardening business

5
Mettle is just perfect for my gardening business. Providing on the go ways of dealing with invoices, payments and client base. I will definitely be using the updated tax support tools provided. Customer chat works perfectly every time! No hanging around or fear of being kept waiting. Advisors are there to help with issues quickly! Just what I need…a perfect business match. Reviewed on: 18th March 2025
Lee D's avatar
Lee D

I think Mettle is great, easy to use, lots of functi...

5
I think Mettle is great, easy to use, lots of functions. It would be great if with invoices you could send a payment link too. From the handful of times I’ve had to use customer service they’ve been incredibly helpful and quick to respond. The app is seamless and not clunky, really happy! Reviewed on: 18th March 2025
Naomi W's avatar
Naomi W

Great app and value for money

5
The app has been great and easy to use for a small business like mine very happy with it, Just wish the web page had a good search function for finding certain payments Reviewed on: 18th March 2025
Lee l's avatar
Lee l

Good service so far

4
I'm a fairly new customer and I have no complins so far Reviewed on: 18th March 2025
Joanna C's avatar
Joanna C

The best business account I’ve ever used !

5
I have been using mettle for the past 3 years since starting my business . I’m a small business and mettle is ideal for me . I have also done the account switch over which covers extra protection so that’s a massive benefit. The free access to FreeAgent , quick books and other apps is a massive savings in its self . I find the savings pots amazing to put money away for my tax and business savings , it helps me to stay organised. The customer service is on point , any time I had a question the reply has been so quick and I think it’s great it’s all mostly done by message so I don’t have to wait in phone queues . Any time I make a purchase I can attach a photo of the receipt so if I ever loose it I know it’s safe . They can also all be exported in one go making it easy to send off to my accountant . I highly recommend this app and tell anyone about it when they mention looking for a business account ! Reviewed on: 18th March 2025
Olivia 's avatar
Olivia

Super easy to use app and great customer service!

5
I use Mettle for my independent business and the app is super easy to use, customer service response times are quick and I have recommended it to many other self-employed friends. Reviewed on: 18th March 2025
Phoebe's avatar
Phoebe

Easy to use and flexible.

5
Easy to use and flexible. Communicates regularly with customers Reviewed on: 18th March 2025
Nasa A's avatar
Nasa A

The App is really good, and easy to use.

5
The App is really good, and easy to use. You can set up multiple pots instantly and have automatic transfer when credits come in to the account. Reviewed on: 18th March 2025
Conrad's avatar
Conrad

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