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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

App only bank backed by a strong bank

5
App only bank but gives the confidence as it backed by NatWest. It’s a no frills bank account and does not have too many features like other fintechs but has the necessary features Reviewed on: 9th April 2026
Bharath B's avatar
Bharath B

Brilliant customer service!

5
If I've ever had a problem the customer service has always been helpful and responds quickly Reviewed on: 9th April 2026
Tegan H's avatar
Tegan H

Accessible and very easy to use.

5
Accessible and very easy to use. The pots for saving verious money for my business needs makes a lot of sense and has been very useful. Reviewed on: 9th April 2026
Franklyn M's avatar
Franklyn M

Brilliant banking app!

5
Brilliant banking app and superb help should you need support. Highly recommend. Reviewed on: 9th April 2026
Gail 's avatar
Gail

Easy to use, and self explanatory

5
Easy to use, and self explanatory Reviewed on: 9th April 2026
Chris G's avatar
Chris G

I use Mettle for my self-employment income.

5
I use Mettle for my self-employment income. I really like that I'm able to easily export my ingoings and outgoings. Reviewed on: 9th April 2026
Eliza C's avatar
Eliza C

Easy to setup, always informed of any updates or ser...

5
Easy to setup, always informed of any updates or service changes well in advance so no issues with accessing bank. Reviewed on: 9th April 2026
Alistair's avatar
Alistair

Easy to use, very helpful, brilliant app

5
Easy to use, very helpful, brilliant app Reviewed on: 9th April 2026
Neil p's avatar
Neil p

I’ve been using the Metal account from NatWest and o...

5
I’ve been using the Metal account from NatWest and overall it’s been a really good experience. The service feels like a clear step up from a standard account, with useful extras that actually add value rather than just looking good on paper. The app is easy to use, everything is straightforward to manage, and the added benefits make day-to-day banking a bit smoother. It feels more premium without being complicated, which is exactly what you want. Customer service has been reliable when needed, and the account features give a bit more confidence and control over finances Reviewed on: 9th April 2026
Jonathan D's avatar
Jonathan D

Great to have Mettle in my corner.

5
From the very 1st step to where I am today - all brilliant. easy to contact, and prompt replies. Good to know I have Mettle in my corner. Reviewed on: 9th April 2026
SWDevelopment's avatar
SWDevelopment

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