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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,579 reviews, last reviewed 1st May 2026
933% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Mettle does everything I want... Mettle does everything I want my business bank account to do. From automated transfers to my pots whenever I receive a payment to the simplicity of th... Read more Reviewed on: 1st May 2026
Lisa A's avatar
Lisa A

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4579)

Easy to use, and self explanatory

5
Easy to use, and self explanatory Reviewed on: 9th April 2026
Chris G's avatar
Chris G

I use Mettle for my self-employment income.

5
I use Mettle for my self-employment income. I really like that I'm able to easily export my ingoings and outgoings. Reviewed on: 9th April 2026
Eliza C's avatar
Eliza C

Easy to setup, always informed of any updates or ser...

5
Easy to setup, always informed of any updates or service changes well in advance so no issues with accessing bank. Reviewed on: 9th April 2026
Alistair's avatar
Alistair

Easy to use, very helpful, brilliant app

5
Easy to use, very helpful, brilliant app Reviewed on: 9th April 2026
Neil p's avatar
Neil p

I’ve been using the Metal account from NatWest and o...

5
I’ve been using the Metal account from NatWest and overall it’s been a really good experience. The service feels like a clear step up from a standard account, with useful extras that actually add value rather than just looking good on paper. The app is easy to use, everything is straightforward to manage, and the added benefits make day-to-day banking a bit smoother. It feels more premium without being complicated, which is exactly what you want. Customer service has been reliable when needed, and the account features give a bit more confidence and control over finances Reviewed on: 9th April 2026
Jonathan D's avatar
Jonathan D

Great to have Mettle in my corner.

5
From the very 1st step to where I am today - all brilliant. easy to contact, and prompt replies. Good to know I have Mettle in my corner. Reviewed on: 9th April 2026
SWDevelopment's avatar
SWDevelopment

App so easy to use, great to bank with,

5
App so easy to use, great to bank with, Reviewed on: 9th April 2026
Caroline D's avatar
Caroline D

escape from big banking.

5
We were looking for an escape from a big bank for our small business and Mettle has worked out very well so far. It's been a year since the move no regrets Reviewed on: 9th April 2026
james s's avatar
james s

Excellent support when contacted - great way to frau...

5
Excellent support when contacted - great way to fraud issues Reviewed on: 9th April 2026
Milly 's avatar
Milly

Easy to use and have recommended to friends and family

5
Easy to use and have recommended to friends and family Reviewed on: 9th April 2026
Kieran J's avatar
Kieran J

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