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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
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Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Love it, all in one place.

5
Love it, all in one place, wish I knew how to take full advantage of the features. Reviewed on: 9th April 2026
Aysha 's avatar
Aysha

Mettle is genuinely one of the best banks I’ve had

5
Mettle is genuinely one of the best banks I’ve had , whenever I’ve had any issues financially or needed support about anything they have always been patient , empathetic, helpful and the definition of an outstanding bank with the amount of support they provide their customers , the app is very easy to use aswell and I love the fact you can have incoming transactions automatically have a portion go to your savings pot , for a new bank they really smashed it and every day I am grateful I chose to bank with them for my business. Reviewed on: 9th April 2026
FJ's avatar
FJ

excellent business bank account - highly recommend

5
Mettle is excellent - easy to use and great all round a great business bank account. Uploading receipts is quick and categorisation simple. Saving pots makes it easy to keep tax and vat saved ready for when needed. Highly recommend it. Reviewed on: 9th April 2026
Claire P's avatar
Claire P

Excellent bank very secure very easy to use very hap...

5
Excellent bank very secure very easy to use very happy with the bank services Reviewed on: 9th April 2026
Joao Ricardo Mateus Silva's avatar
Joao Ricardo Mateus Silva

Free agent software

5
Works well with free agent .Easy to use. Reviewed on: 9th April 2026
Cherylin Ekins's avatar
Cherylin Ekins

Mettle keeps it simple.

5
Mettle keeps it simple. I love my Mettle account as its so easy to manage with my app. No monthly fees. Transactions can be easily categorised to make tax returns less complicated. The free access to the Free Agent app is definietly a fantastic added bonus. I would highly recommend anyone who is looking for a business account. Reviewed on: 9th April 2026
Percy's avatar
Percy

Love Mettle

5
Love Mettle, Easy to use, easy to move money into pots and back again on a percentage or monetary amount. Statements easy to download and email. Response time for help quick and always supported fully. No fees too is fantastic. I always recommend Mettle to friends. Reviewed on: 9th April 2026
Joanna A's avatar
Joanna A

Really user friendly app

5
Really user friendly app and I feel like they're interested in helping my business Reviewed on: 9th April 2026
Tracy B's avatar
Tracy B

App only bank backed by a strong bank

5
App only bank but gives the confidence as it backed by NatWest. It’s a no frills bank account and does not have too many features like other fintechs but has the necessary features Reviewed on: 9th April 2026
Bharath B's avatar
Bharath B

Brilliant customer service!

5
If I've ever had a problem the customer service has always been helpful and responds quickly Reviewed on: 9th April 2026
Tegan H's avatar
Tegan H

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