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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

App so easy to use, great to bank with,

5
App so easy to use, great to bank with, Reviewed on: 9th April 2026
Caroline D's avatar
Caroline D

escape from big banking.

5
We were looking for an escape from a big bank for our small business and Mettle has worked out very well so far. It's been a year since the move no regrets Reviewed on: 9th April 2026
james s's avatar
james s

Excellent support when contacted - great way to frau...

5
Excellent support when contacted - great way to fraud issues Reviewed on: 9th April 2026
Milly 's avatar
Milly

Easy to use and have recommended to friends and family

5
Easy to use and have recommended to friends and family Reviewed on: 9th April 2026
Kieran J's avatar
Kieran J

Excellent banking app for my small business

5
Excellent banking app for my small business, I recommend to all self employed people I meet. Reviewed on: 9th April 2026
Louise R's avatar
Louise R

Not had any problems as of yet very pleased and easy...

5
Not had any problems as of yet very pleased and easy for saving in pots too Reviewed on: 9th April 2026
Emma j's avatar
Emma j

Great business account

5
I have a business account and everything runs really smoothly and is very coherent. Reviewed on: 9th April 2026
Emily R's avatar
Emily R

Mettle has been really easy to deal with and the APP...

5
Mettle has been really easy to deal with and the APP is excellent too. Reviewed on: 9th April 2026
Victor S's avatar
Victor S

Excellent customer service.

5
Friendly and helpful customer services. Always resolved issues in a timely manner. Reviewed on: 9th April 2026
Olakito O's avatar
Olakito O

Generally very good but a few restrictions that are...

4
Generally very good but a few restrictions that are a pain, ie £10k payment limit, not being able to pay a cheque in Reviewed on: 9th April 2026
Brad Flack's avatar
Brad Flack

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