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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Excellent customer service, easy to use the app, gre...

5
Excellent customer service, easy to use the app, great that you get a notification as soon as money is paid in to the account, excellent value with the FreeAgent connection, easy to set up new transactions, simple to receive money from customers Reviewed on: 18th March 2025
Nathan S's avatar
Nathan S

Very happy with this bank, easy to use

5
Very happy with this bank, easy to use Reviewed on: 18th March 2025
Bozena 's avatar
Bozena

Swift and slick app

5
Swift and slick app, everything about this service work well with great features. Reviewed on: 18th March 2025
Mark P's avatar
Mark P

Love everything about mettle.

5
Love everything about mettle. Easy to use, I love the pots feature Reviewed on: 18th March 2025
Lucy c's avatar
Lucy c

Excellent bank

5
Excellent bank for ease of use, customer service keeping us up to date and great app covering all my business needs Reviewed on: 18th March 2025
Diane S's avatar
Diane S

Simple and easy use of the bank and the app

4
Simple and easy use of the bank and the app Reviewed on: 18th March 2025
Nobert T's avatar
Nobert T

Everythimng is so quick and accurate.

5
Everythimng is so quick and accurate.I get instant notifications. Thumbs up Reviewed on: 18th March 2025
Dave W's avatar
Dave W

The account is just perfect.

5
The account is just perfect. Everything you need from a business account laid out in a simple-to-use platform and if you do need some input from Mettle's customer service the response is prompt and efficient. The fact you get Freeagent for free makes the whole package sublime. Reviewed on: 18th March 2025
Martin R's avatar
Martin R

never has any issues and it was so simply to set up...

5
never has any issues and it was so simply to set up and the app is super quick to make and receive payment Reviewed on: 18th March 2025
Arron D's avatar
Arron D

Account suspended to resolved

5
We engaged the helpdesk, after they had suspended our account as we had not replied to emails. We were able to reinstate our account after we furnished all the correct info. We had fantastic assistance and are so pleased to continue with Mettle. Reviewed on: 18th March 2025
Justin N's avatar
Justin N

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