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Mettle by NatWest: Business banking reviews

4.93
Based on 4,583 reviews, last reviewed 12th May 2026
437% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I've had a seamless experience with the App and inte... I've had a seamless experience with the App and integration with Freeagent. The app and notifications are useful without being overbearing. Reviewed on: 12th May 2026
Richard O's avatar
Richard O

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4583)

never has any issues and it was so simply to set up...

5
never has any issues and it was so simply to set up and the app is super quick to make and receive payment Reviewed on: 18th March 2025

Account suspended to resolved

5
We engaged the helpdesk, after they had suspended our account as we had not replied to emails. We were able to reinstate our account after we furnished all the correct info. We had fantastic assistance and are so pleased to continue with Mettle. Reviewed on: 18th March 2025

Easy invoice generation.

5
Easy invoice generation. Easy receipt association Reviewed on: 18th March 2025

Business banking made easy

5
I opened a Mettle account in the first few weeks after going self-employed, and it's one of the best business decisions I made. The app is so easy to use and it allows you to keep on top of incoming and outgoing payments on the go. The free subscription to Freeagent is a real plus, and cuts out admin needed to match up payments with invoices. I often recommend Mettle to people starting out in business, and will continue to do so! Reviewed on: 18th March 2025

Excellent service and support .

5
Excellent service and support . Very easy to handle Reviewed on: 18th March 2025

Easy to use

5
Easy to use and love the little pots you can use to take money out for holidays and tax Reviewed on: 18th March 2025

Easy to use for busy business people

5
Very easy to use for payments, photo and store receipts, generate invoices (debtor payments matched), free accounting software, very clear app. Reviewed on: 18th March 2025

Perfect for my business

5
I find the app really easy to use and customer service is extremely helpful and very professional. I would recommend mettle to anyone. It's perfect thankyou. Reviewed on: 18th March 2025

Opened a business bank account.

5
Opened a business bank account. Quick and easy process, card arrived in a few days too. Easy access via the app. All good so far! Reviewed on: 18th March 2025

Excellent bank (and app!) for small businesses

4
Excellent bank for sole traders or small businesses like mine. App is excellently designed. Only two areas where I feel they need to improve is: (1) allow transaction searching by amount of transaction and (2) allow international payments or at least facilitate the setting up of this via Natwest's main bank. Reviewed on: 18th March 2025

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