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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Easy to use business banking app.

5
Easy to use business banking app. I like the facility to send invoices from my smartphone Reviewed on: 18th March 2025
Rob M's avatar
Rob M

A happy customer

5
I have used Mettle for just over two years. Throughout that time the service has been excellent. The app is reliable and feels secure and the online portal is clear and easy to use. My account moved over which was effortless and I love the pots and extra features that keep arriving. Reviewed on: 18th March 2025
Daniel C's avatar
Daniel C

Excellent customer service, easy to use the app, gre...

5
Excellent customer service, easy to use the app, great that you get a notification as soon as money is paid in to the account, excellent value with the FreeAgent connection, easy to set up new transactions, simple to receive money from customers Reviewed on: 18th March 2025
Nathan S's avatar
Nathan S

Very happy with this bank, easy to use

5
Very happy with this bank, easy to use Reviewed on: 18th March 2025
Bozena 's avatar
Bozena

Swift and slick app

5
Swift and slick app, everything about this service work well with great features. Reviewed on: 18th March 2025
Mark P's avatar
Mark P

Love everything about mettle.

5
Love everything about mettle. Easy to use, I love the pots feature Reviewed on: 18th March 2025
Lucy c's avatar
Lucy c

Excellent bank

5
Excellent bank for ease of use, customer service keeping us up to date and great app covering all my business needs Reviewed on: 18th March 2025
Diane S's avatar
Diane S

Simple and easy use of the bank and the app

4
Simple and easy use of the bank and the app Reviewed on: 18th March 2025
Nobert T's avatar
Nobert T

Everythimng is so quick and accurate.

5
Everythimng is so quick and accurate.I get instant notifications. Thumbs up Reviewed on: 18th March 2025
Dave W's avatar
Dave W

The account is just perfect.

5
The account is just perfect. Everything you need from a business account laid out in a simple-to-use platform and if you do need some input from Mettle's customer service the response is prompt and efficient. The fact you get Freeagent for free makes the whole package sublime. Reviewed on: 18th March 2025
Martin R's avatar
Martin R

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