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Mettle by NatWest: Business banking reviews

4.93
Based on 4,583 reviews, last reviewed 12th May 2026
437% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I've had a seamless experience with the App and inte... I've had a seamless experience with the App and integration with Freeagent. The app and notifications are useful without being overbearing. Reviewed on: 12th May 2026
Richard O's avatar
Richard O

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4583)

I wish the bank was less intrusive, especially when...

4
I wish the bank was less intrusive, especially when asked to provide all sorts of paperwork just to prove legitimacy of my business Reviewed on: 18th March 2025

Amazing bank

5
Simple, helpful app. Everything arranged quickly so we could just concentrate on running our business Reviewed on: 18th March 2025

...top bank

5
Excellent service always message back within 24 hours so easy to use the app Reviewed on: 18th March 2025

Lovely company to deal with, all for small businesses

5
Lovely company to deal with, all for small businesses Reviewed on: 18th March 2025

It just works.

5
It just works. Hassle Free. When you just want to get on with growing your business you just want hassle free banking - Mettle gives me that! Reviewed on: 18th March 2025

Came to Mettle via FreeAgent and have never looked b...

5
Came to Mettle via FreeAgent and have never looked back. The app with the pot feature is excellent! Reviewed on: 18th March 2025

A seamless and supportive business banking experience

5
I’ve been using Mettle for my business banking, and I couldn’t be more pleased with the experience. From the intuitive app to the excellent customer support, everything is designed with small business owners in mind. The setup process was quick and hassle-free, allowing me to get started in no time. The interface is clean, user-friendly, and makes managing finances straightforward. Features like automated invoicing, real-time transaction tracking, and seamless integration with accounting tools have made my financial admin so much easier. What truly sets Mettle apart is their customer service – responsive, friendly, and genuinely helpful. Whenever I’ve had a question, their team has been quick to assist, making me feel valued as a customer. For any entrepreneur or small business owner looking for a modern, efficient, and supportive banking solution, I’d highly recommend Mettle! Reviewed on: 18th March 2025

Flawless experience.

5
Flawless experience. Flawless integration with Free Agent. Recommended to all Reviewed on: 18th March 2025

Business Banking made simple

5
Very easy to set up; easy to use; instant confirmation messages whilst on the move; recommend for all my clients as comes with payment card too! Only drawbacks are not being able to pay-in cheques, and not dealing with international transfers - otherwise account has provided all business requirements, and account details received within three days! Excellent! Reviewed on: 18th March 2025

Self-employed then choose Mettle as your business bank

5
I am self-employed and needed a business bank and after some research I felt that Mettle would be the best fit and I have been with them since, I think, September 2023. Everything was so straightforward from setting up the account to getting in touch with them if I had a question, and I would not hesitate recommending Mettle Bank. Reviewed on: 18th March 2025

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