Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4593)

I wish the bank was less intrusive, especially when...

4
I wish the bank was less intrusive, especially when asked to provide all sorts of paperwork just to prove legitimacy of my business Reviewed on: 18th March 2025
Solomon M's avatar
Solomon M

Amazing bank

5
Simple, helpful app. Everything arranged quickly so we could just concentrate on running our business Reviewed on: 18th March 2025
Safet B's avatar
Safet B

...top bank

5
Excellent service always message back within 24 hours so easy to use the app Reviewed on: 18th March 2025
Jo C's avatar
Jo C

Lovely company to deal with, all for small businesses

5
Lovely company to deal with, all for small businesses Reviewed on: 18th March 2025
Conor P's avatar
Conor P

It just works.

5
It just works. Hassle Free. When you just want to get on with growing your business you just want hassle free banking - Mettle gives me that! Reviewed on: 18th March 2025
OKR Performance's avatar
OKR Performance

Came to Mettle via FreeAgent and have never looked b...

5
Came to Mettle via FreeAgent and have never looked back. The app with the pot feature is excellent! Reviewed on: 18th March 2025
Martin O's avatar
Martin O

A seamless and supportive business banking experience

5
I’ve been using Mettle for my business banking, and I couldn’t be more pleased with the experience. From the intuitive app to the excellent customer support, everything is designed with small business owners in mind. The setup process was quick and hassle-free, allowing me to get started in no time. The interface is clean, user-friendly, and makes managing finances straightforward. Features like automated invoicing, real-time transaction tracking, and seamless integration with accounting tools have made my financial admin so much easier. What truly sets Mettle apart is their customer service – responsive, friendly, and genuinely helpful. Whenever I’ve had a question, their team has been quick to assist, making me feel valued as a customer. For any entrepreneur or small business owner looking for a modern, efficient, and supportive banking solution, I’d highly recommend Mettle! Reviewed on: 18th March 2025
Martyna R's avatar
Martyna R

Flawless experience.

5
Flawless experience. Flawless integration with Free Agent. Recommended to all Reviewed on: 18th March 2025
David C's avatar
David C

Business Banking made simple

5
Very easy to set up; easy to use; instant confirmation messages whilst on the move; recommend for all my clients as comes with payment card too! Only drawbacks are not being able to pay-in cheques, and not dealing with international transfers - otherwise account has provided all business requirements, and account details received within three days! Excellent! Reviewed on: 18th March 2025
Michael P's avatar
Michael P

Self-employed then choose Mettle as your business bank

5
I am self-employed and needed a business bank and after some research I felt that Mettle would be the best fit and I have been with them since, I think, September 2023. Everything was so straightforward from setting up the account to getting in touch with them if I had a question, and I would not hesitate recommending Mettle Bank. Reviewed on: 18th March 2025
Jan's avatar
Jan

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill