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Mettle by NatWest: Business banking reviews

4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Fabulous app.

5
Fabulous app. Great bank. Easy to understand . I have been very happy with Mettle; have recommended to friends and they are also happy with it. Reviewed on: 18th March 2025

I love my mettle account.

5
I love my mettle account. The customer service is particularly great. Reviewed on: 18th March 2025

Perfect account for small business's

5
Perfect account for small business's Reviewed on: 18th March 2025

Great bank for business

5
Always helpful.Never had issue.Thanks Reviewed on: 18th March 2025

Love Mettle and would 100% recommend

5
I love Mettle, I set up an account when I went self employed. It’s easy to use, has an invoice function and free access to Free Agent. This was a game changer for when I had to do my self assessment especially as I hadn’t done it before. I would 100% recommend and actually have recommended it to other people. Reviewed on: 18th March 2025

Simple to use

5
The App is very easy to use and set up. Great Customer Service and always available. Highly recommended. I recommend to all my clients. Reviewed on: 18th March 2025

Mettle have been amazing for me while I started up s

5
Mettle have been amazing for me while I started up self employed, I unfortunately got scammed a few months ago and there customer service was brilliant. Wouldn’t change banks at all! Reviewed on: 18th March 2025

Simple straightforward business banking app

5
Simple straightforward business banking app that meets all my needs Reviewed on: 18th March 2025

Message to new business owners.

5
I’m a new business owner that’s been running for less than six months. Metal allowed me to open the business free of charge and access service such as an additional portal could FreeAgent that allowed me to be able to understand the finances of my business using both platforms to connect invoices and my clientsa very simple banking service for business owners and I would recommend it to anyone that’s starting a business as it can really help navigate some of the processes Reviewed on: 18th March 2025

Good and excellent service and great service

5
Good and excellent service and great service Reviewed on: 18th March 2025

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