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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
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Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

No complaints

5
Ideal for business banking, anytime I’ve contacted customer services the issue has been resolved without any fuss. Reviewed on: 18th March 2025
Jim S's avatar
Jim S

nothing but praise, excellent bank

5
nothing but praise, excellent bank Reviewed on: 18th March 2025
philip p's avatar
philip p

Love the no fees & easy to use app.

5
Love the no fees & easy to use app. Reviewed on: 18th March 2025
Elizabeth H's avatar
Elizabeth H

Simple to use, fast and convenient

5
Simple to use, fast and convenient Reviewed on: 18th March 2025
Tim B's avatar
Tim B

Fantastic Small Business Bank Account

5
It is a great free bank account that come with some integrated business tools, but most importantly come with a free Accounting software int FreeAgent. It is great value for money. Perfect for a small business Reviewed on: 18th March 2025
Dumal's avatar
Dumal

I feel my money is safe with mettle banking..

5
I’ve been with Mettle a few years now and I’ve never had any issues that couldn’t be solved. Always a friendly representative to help when needed. The app is very easy to use and understand and I feel my money is safe with mettle banking. Reviewed on: 18th March 2025
Zoe Green's avatar
Zoe Green

Easy to use app and great customer service

5
As a sole trader with a relatively low turnover, I just wanted a simple to use business bank account with no or low costs - Mettle has been just that. The app is easy to friendly and works well with my accounting software (Freeagent) and I've always had quick and helpful responses from customer service when I've had any queries. Reviewed on: 18th March 2025
Claire C's avatar
Claire C

Great account for a small business, they are friendl...

5
Great account for a small business, they are friendly and helpful. Reviewed on: 18th March 2025
Stuart Bailey's avatar
Stuart Bailey

I found it very quick and easy to set up the account...

5
I found it very quick and easy to set up the account and it is great to have the different "pots" so I can separate finds for things like tax, contingency etc and receive interest on one of the "pots". It has been an added bonus having access to Free Agent. Reviewed on: 18th March 2025
Melanie B's avatar
Melanie B

I have a nice experience banking with Mettle.

5
I have a nice experience banking with Mettle. Reviewed on: 18th March 2025
KM V's avatar
KM V

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