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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Message to new business owners.

5
I’m a new business owner that’s been running for less than six months. Metal allowed me to open the business free of charge and access service such as an additional portal could FreeAgent that allowed me to be able to understand the finances of my business using both platforms to connect invoices and my clientsa very simple banking service for business owners and I would recommend it to anyone that’s starting a business as it can really help navigate some of the processes Reviewed on: 18th March 2025
Femake 's avatar
Femake

Good and excellent service and great service

5
Good and excellent service and great service Reviewed on: 18th March 2025
Robert P's avatar
Robert P

No complaints

5
Ideal for business banking, anytime I’ve contacted customer services the issue has been resolved without any fuss. Reviewed on: 18th March 2025
Jim S's avatar
Jim S

nothing but praise, excellent bank

5
nothing but praise, excellent bank Reviewed on: 18th March 2025
philip p's avatar
philip p

Love the no fees & easy to use app.

5
Love the no fees & easy to use app. Reviewed on: 18th March 2025
Elizabeth H's avatar
Elizabeth H

Simple to use, fast and convenient

5
Simple to use, fast and convenient Reviewed on: 18th March 2025
Tim B's avatar
Tim B

Fantastic Small Business Bank Account

5
It is a great free bank account that come with some integrated business tools, but most importantly come with a free Accounting software int FreeAgent. It is great value for money. Perfect for a small business Reviewed on: 18th March 2025
Dumal's avatar
Dumal

I feel my money is safe with mettle banking..

5
I’ve been with Mettle a few years now and I’ve never had any issues that couldn’t be solved. Always a friendly representative to help when needed. The app is very easy to use and understand and I feel my money is safe with mettle banking. Reviewed on: 18th March 2025
Zoe Green's avatar
Zoe Green

Easy to use app and great customer service

5
As a sole trader with a relatively low turnover, I just wanted a simple to use business bank account with no or low costs - Mettle has been just that. The app is easy to friendly and works well with my accounting software (Freeagent) and I've always had quick and helpful responses from customer service when I've had any queries. Reviewed on: 18th March 2025
Claire C's avatar
Claire C

Great account for a small business, they are friendl...

5
Great account for a small business, they are friendly and helpful. Reviewed on: 18th March 2025
Stuart Bailey's avatar
Stuart Bailey

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