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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

I found it very quick and easy to set up the account...

5
I found it very quick and easy to set up the account and it is great to have the different "pots" so I can separate finds for things like tax, contingency etc and receive interest on one of the "pots". It has been an added bonus having access to Free Agent. Reviewed on: 18th March 2025
Melanie B's avatar
Melanie B

I have a nice experience banking with Mettle.

5
I have a nice experience banking with Mettle. Reviewed on: 18th March 2025
KM V's avatar
KM V

Very easy, painless service to set up.

5
Very easy, painless service to set up. Had me up and running within 24 hours. The free agent accounting software integration is seamless and is a great easy to use tool which I am finding extremely useful. Reviewed on: 18th March 2025
Michael R's avatar
Michael R

I absolutely love using it for my business

5
I absolutely love using it for my business Reviewed on: 18th March 2025
Jessica 's avatar
Jessica

So glad my Accountant recommend Mettle!

5
After my Accountant recommended Mettle, I opened an account straight away. I love how everything is easy to find and very intuitive. I also really love the message on the card envelope that expains what Mettle means: a person's ability to cope well with difficulties; spirit and resilience. Running a small business, I read that to myself often, and that helps me going on! Reviewed on: 18th March 2025
Alessandra A's avatar
Alessandra A

Satisfied so far, after half a year using on of thei...

5
Satisfied so far, after half a year using on of their business accounts. It is great that it includes a free subscription to FreeAgent, which integrates seamlessly with the Mettle account. The app includes all the functionality that I need, and some more. Reviewed on: 18th March 2025
Pedro's avatar
Pedro

Easy to use and free which is a bonus!

5
Easy to use and free which is a bonus! Good service when I’ve asked for anything Reviewed on: 18th March 2025
Julie D's avatar
Julie D

thanks for fast and trouble-free service

5
thanks for fast and trouble-free service Reviewed on: 18th March 2025
Joshqun's avatar
Joshqun

I almost was scammed and Mettle Customer Service was...

5
I almost was scammed and Mettle Customer Service was great and very helpful. The app it's very easy to use. As a small business I am very happy with Mettle Banking. Reviewed on: 18th March 2025
Violeta C's avatar
Violeta C

Really great especially for small and start up busin...

5
Really great especially for small and start up businesses. Easy and straightforward app and everything a buisness needs without huge costs . Reviewed on: 18th March 2025
Berenice E's avatar
Berenice E

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