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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

It would be good to pay international clients.

5
It would be good to pay international clients. Reviewed on: 18th March 2025
PRATIK S's avatar
PRATIK S

Excellent service

5
Excellent service and have been very helpful if I've needed anything Reviewed on: 18th March 2025
John H's avatar
John H

Easy to use and accessible.

5
Easy to use and accessible. Great for small businesses and feels secure Reviewed on: 18th March 2025
Sarah S's avatar
Sarah S

Easy to Use

5
Couldn’t be Easy to use with products to help re tax etc. Really satisfied with this for my small business Reviewed on: 18th March 2025
Appleton Pet Services 's avatar
Appleton Pet Services

no issues excellent system.

5
no issues excellent system. Easy to use. Like the specific pots Reviewed on: 18th March 2025
smudger's avatar
smudger

As a sole trader I couldn’t ask for easy and conveni...

5
As a sole trader I couldn’t ask for easy and convenient Reviewed on: 18th March 2025
Matt k's avatar
Matt k

The app works well and there are some great features.

3
The app works well and there are some great features. I've had a few issues of my details finding there way into fraudsters hands and my account being used but Mettle have always dealt with it quickly. Reviewed on: 18th March 2025
Lozza's avatar
Lozza

Really simple, interacts smoothly with free agent fo...

5
Really simple, interacts smoothly with free agent for my accountant - simple interface Reviewed on: 18th March 2025
Emma h's avatar
Emma h

I’ve been banking with mettle for a few years and I’...

5
I’ve been banking with mettle for a few years and I’m happy and would recommend other companies. Reviewed on: 18th March 2025
Angel 's avatar
Angel

Customer service when I first started up was great a...

5
Customer service when I first started up was great also sharing other things you can do like upload receipts and so on , always got your back if they think something doesn't look right which they did for me and sorted it straight away Reviewed on: 18th March 2025
Robert p's avatar
Robert p

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