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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Excellent bank.

5
Excellent bank. Have recommended to others who are sole traders. Easy to use app and good security and customer service. Reviewed on: 9th April 2026
Hannah P's avatar
Hannah P

Great online bank.

5
Has done everything I have asked of a bank. The app is a very well thought out tool. Reviewed on: 9th April 2026
Andrew B's avatar
Andrew B

The bank is easy to use in the main.

4
The bank is easy to use in the main. It's a pity that it doesn't accommodate international bank transfers. I've never contacted customer service so cannot comment on its worth Reviewed on: 9th April 2026
Peter D's avatar
Peter D

Great for sole traders

5
Have used it for a small business for a couple of years. Very easy to navigate and useful for keeping track of expenses and invoices. Reviewed on: 9th April 2026
Joanna v's avatar
Joanna v

Great clean App and software package with freeagent...

5
Great clean App and software package with freeagent makes this perfect business tool Reviewed on: 9th April 2026
Paul C's avatar
Paul C

Honest Mettle User Review

5
I've been a Mettle user for around 6 months, moving from Starling. What's great is how clean the interface is, how simple the pots are to set up and manage, and how well it integrates with my accounting software, FreeAgent. I feel much more in control of where my cashflow is, and how my pots are growing. A carefully and considered app and banking experience in a space where that's a rarity. Reviewed on: 9th April 2026
Gareth E's avatar
Gareth E

User friendly, zero fees, free agent accounting soft...

5
User friendly, zero fees, free agent accounting software, interest on your savings pot. Really good value product for small businesses Reviewed on: 9th April 2026
Neil A's avatar
Neil A

Mettle does everything my small business needs to op...

5
Mettle does everything my small business needs to operate. Reviewed on: 9th April 2026
Jeff D's avatar
Jeff D

Does everything a small business needs from a busine...

5
Does everything a small business needs from a business account Reviewed on: 9th April 2026
Nicola C's avatar
Nicola C

Cannot fault the customer services on the couple of...

5
Cannot fault the customer services on the couple of times I have called. Reviewed on: 9th April 2026
Michael B's avatar
Michael B

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