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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

The app is simple to use and trouble free.

5
The app is simple to use and trouble free. Invoice creation tool is great. Ability to categorise payments in and out is really useful. Reviewed on: 9th April 2026
Steven D's avatar
Steven D

Great service, great bank and cannot fault

5
Great service, great bank and cannot fault Reviewed on: 9th April 2026
Cary Lloyd's avatar
Cary Lloyd

New to business and really rate Mettle

5
I was recommended Mettle by my accountant and I'm really really happy with it. It's super easy to use, links perfectly to my accounting and I can download receipts and all sorts onto it sitting on the sofa in the evening. As someone completely new to running a business, it's been perfect for me and I would genuinely recommend to anyone. Reviewed on: 9th April 2026
Kate H's avatar
Kate H

Great customer service.

5
Great customer service. Any problems or questions get resolved quickly. Reviewed on: 9th April 2026
RK's avatar
RK

Always reliable great features to mae business banki...

5
Always reliable great features to mae business banking easy Reviewed on: 9th April 2026
Steve B's avatar
Steve B

Their app is really easy to use and I like the savin...

5
Their app is really easy to use and I like the savings pots I’m able to set up for my tax. Reviewed on: 9th April 2026
Robin Pearson's avatar
Robin Pearson

Excellent bank, the best I ever dealt with

5
Excellent bank, the best I ever dealt with Reviewed on: 9th April 2026
Mark T's avatar
Mark T

always good service and response from the team.

5
always good service and response from the team. Reassured when i have had an enquiry which have been fully resolved Reviewed on: 9th April 2026
aidan adair's avatar
aidan adair

Everything is brilliant just a shame I can’t bank a...

5
Everything is brilliant just a shame I can’t bank a cheque other than that it’s brilliant Reviewed on: 9th April 2026
Jack B's avatar
Jack B

Mettle is number one for me

5
Ever since I began being a soul trader, Mettle has been the only bank service that has made everything simple, understandable and put the customer first. I would highly recommend it to any sole traders looking for a first bank account. Reviewed on: 9th April 2026
Ryan Noire's avatar
Ryan Noire

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