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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,579 reviews, last reviewed 1st May 2026
916% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Mettle does everything I want... Mettle does everything I want my business bank account to do. From automated transfers to my pots whenever I receive a payment to the simplicity of th... Read more Reviewed on: 1st May 2026
Lisa A's avatar
Lisa A

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4579)

I switched to Mettle business account due to the cha...

5
I switched to Mettle business account due to the charges from a different provider. I am very happy with my change and choice. Reviewed on: 9th April 2026
Georgina G's avatar
Georgina G

Setting a new business from scratch

5
Setting a new business from scratch, Mettle has been simple to use, allowed me to put away profits in a savings pot and earn some interest - all for free! Reviewed on: 9th April 2026
Alex B's avatar
Alex B

Great Business Banking with Solid Support

5
I've been using Mettle for business banking and I've found it to be simple and intuitive to use, but also brilliant customer service both via phone and chat when I've needed it. It's easy to download accounts and connects to freeagent which is brilliant. Reviewed on: 9th April 2026
Clare Sumi's avatar
Clare Sumi

So easy to use and very simple The app is easy to...

5
So easy to use and very simple The app is easy to follow even for a shall we say older person Reviewed on: 9th April 2026
Robert F's avatar
Robert F

Efficient and clear app.

5
Efficient and clear app. It has excellent integration with my freeagent accounting software which makes running my small business very easy. Reviewed on: 9th April 2026
R R 's avatar
R R

Sorted a card fraud very quickly and efficiently

5
Sorted a card fraud very quickly and efficiently Reviewed on: 9th April 2026
Stevie 's avatar
Stevie

I am very happy costumer,mettle bank is great money...

5
I am very happy costumer,mettle bank is great money transfer is so easy and fast . I will be recommending mettle to everyone who need buisness account Reviewed on: 9th April 2026
Adam's avatar
Adam

Highly Recommended

5
I’ve been with Mettle for a few years and couldn't be happier. The mobile app is incredibly intuitive, making transfers and tracking spending effortless. When I’ve contacted the customer service team they have resolved my query within minutes. It’s rare to find a bank that balances cutting-edge tech with such helpful, human support. Highly recommended! Reviewed on: 9th April 2026
Jason P Smith's avatar
Jason P Smith

Great customer service.

5
Great customer service. Easy to use app, Reviewed on: 9th April 2026
Ann D's avatar
Ann D

Excellent app the only one downside is that you can'...

5
Excellent app the only one downside is that you can't pay in cash at the post office. Reviewed on: 9th April 2026
David W's avatar
David W

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