Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4593)

No question too stupid. Answers always respectful

5
Whenever I’ve had an issue, there is always a prompt, helpful response. No matter how small or stupid the question, I have had a respectful answer that doesn’t make me feel dumb (my accountant should take notes). Reviewed on: 9th April 2026
Ailsa H's avatar
Ailsa H

The business banking has been seamless, including tr...

5
The business banking has been seamless, including transferring across from a previous provider, maintaining records in-app and integrating with FreeAgent for MTD purposes. Reviewed on: 9th April 2026
Mark Franklin's avatar
Mark Franklin

Great Bank for small business.

5
Great Bank for small business. Always operate without any issues. Easy to use invoicing and etc. Great service and quick response! Reviewed on: 9th April 2026
Alex S's avatar
Alex S

Definitelly the best bank for small/ medium LTD's

5
I am really enjoying how simple and clear is their banking app. Reviewed on: 9th April 2026
ZUMMER & CO. LIMITED's avatar
ZUMMER & CO. LIMITED

I switched to Mettle business account due to the cha...

5
I switched to Mettle business account due to the charges from a different provider. I am very happy with my change and choice. Reviewed on: 9th April 2026
Georgina G's avatar
Georgina G

Setting a new business from scratch

5
Setting a new business from scratch, Mettle has been simple to use, allowed me to put away profits in a savings pot and earn some interest - all for free! Reviewed on: 9th April 2026
Alex B's avatar
Alex B

Great Business Banking with Solid Support

5
I've been using Mettle for business banking and I've found it to be simple and intuitive to use, but also brilliant customer service both via phone and chat when I've needed it. It's easy to download accounts and connects to freeagent which is brilliant. Reviewed on: 9th April 2026
Clare Sumi's avatar
Clare Sumi

So easy to use and very simple The app is easy to...

5
So easy to use and very simple The app is easy to follow even for a shall we say older person Reviewed on: 9th April 2026
Robert F's avatar
Robert F

Efficient and clear app.

5
Efficient and clear app. It has excellent integration with my freeagent accounting software which makes running my small business very easy. Reviewed on: 9th April 2026
R R 's avatar
R R

Sorted a card fraud very quickly and efficiently

5
Sorted a card fraud very quickly and efficiently Reviewed on: 9th April 2026
Stevie 's avatar
Stevie

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill