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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Great customer service.

5
Great customer service. Easy to use app, Reviewed on: 9th April 2026
Ann D's avatar
Ann D

Excellent app the only one downside is that you can'...

5
Excellent app the only one downside is that you can't pay in cash at the post office. Reviewed on: 9th April 2026
David W's avatar
David W

My first experience with a business bank account...

5
My first experience with a business bank account and I have had no trouble. Answered my initial questions quickly to put my mind at ease and then I felt supported from the get go. The app is so easy to use, the free agent subscription is an amazing extra and overall has made my transition to self-employment feel way less daunting. Reviewed on: 9th April 2026
Kizzi K's avatar
Kizzi K

easy to set up, use, and track transaction types

5
Mettle was very easy to set up online for my very small business. I like that you can tag every item in the transactions, (eg sales, type of expense, transfer between accounts etc) so it makes keeping your account records easier. It is easy to use the account online, and copy the required information for people to make payments into the account. Reviewed on: 9th April 2026
Sue M's avatar
Sue M

Intuitive, user friendly services and excelent support

5
Intuitive, user friendly mobile app and website, excellent security layers and timely support on occasions needed. Great push notifications. Good incentives such as competitions and prize draws. Reviewed on: 9th April 2026
Simon Hurst Consulting Ltd's avatar
Simon Hurst Consulting Ltd

Very easy to set up, use and manage...

5
Very easy to set up, use and manage for my new small business I set up last year. When I had queries/issues, the customer service and help service was also really clear and helpful for getting the resolution needed. Reviewed on: 9th April 2026
James C's avatar
James C

Never had an issue with using Mettle

5
Never had an issue with using Mettle, on app support has always resolved any queries ive had quickly Reviewed on: 9th April 2026
Jack Bates's avatar
Jack Bates

At Last I know where I am with my financial affairs.

5
At Last I know where I am with my financial affairs. Reviewed on: 9th April 2026
JFP's avatar
JFP

Simple Excellent product

5
Mettle provides exactly what I need for my small business—nothing more, nothing less. It’s the definition of 'just right' functionality Reviewed on: 9th April 2026
Raghu Malve's avatar
Raghu Malve

New business account opened

5
Easy to set, communication excellent, easy to use for first time business owner - excellent Reviewed on: 9th April 2026
Jacqueline K's avatar
Jacqueline K

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