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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Simple Excellent product

5
Mettle provides exactly what I need for my small business—nothing more, nothing less. It’s the definition of 'just right' functionality Reviewed on: 9th April 2026
Raghu Malve's avatar
Raghu Malve

New business account opened

5
Easy to set, communication excellent, easy to use for first time business owner - excellent Reviewed on: 9th April 2026
Jacqueline K's avatar
Jacqueline K

Easy to use.

5
Easy to use. I find the app clean and intuitive. It's very easy to send invoices etc. Reviewed on: 9th April 2026
Beth D's avatar
Beth D

Great customer service, great bank!

5
Great customer service, great bank! Reviewed on: 9th April 2026
Laura S's avatar
Laura S

Great value for money easy to use app.

5
Great value for money easy to use app. Reviewed on: 9th April 2026
P G's avatar
P G

Such an easy to use service that ticks all the boxes.

5
Such an easy to use service that ticks all the boxes. The customer service is also excellent which is where I find a lot of others often fall short. The app is so easy to use and has fantastic features to make the day to day tasks easy (such as invoicing). Well done to the Mettle team! Reviewed on: 9th April 2026
Nick C's avatar
Nick C

Easy to use, great that it comes with free agent.

5
Easy to use, great that it comes with free agent. Made doing my tax return super easy. Mettle was actually recommended to me by an accountant friend when I was starting out my business and I'm so glad she did! Knowledge hub is super useful as well. Reviewed on: 9th April 2026
Dani Letherby's avatar
Dani Letherby

All as advertised, tie in with Free agent is such a...

5
All as advertised, tie in with Free agent is such a bonus Reviewed on: 9th April 2026
David 's avatar
David

Very easy and friendly service.

5
Very easy and friendly service. Step by step easy to follow Reviewed on: 8th April 2026
Nosheen 's avatar
Nosheen

Easy to use App with loads of valuable features

5
Easy to use App with loads of valuable features that I didn't realise I needed until I discovered them. I have no complaints :) Reviewed on: 8th April 2026
Susan K's avatar
Susan K

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