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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Easy to use.

5
Easy to use. I find the app clean and intuitive. It's very easy to send invoices etc. Reviewed on: 9th April 2026
Beth D's avatar
Beth D

Great customer service, great bank!

5
Great customer service, great bank! Reviewed on: 9th April 2026
Laura S's avatar
Laura S

Great value for money easy to use app.

5
Great value for money easy to use app. Reviewed on: 9th April 2026
P G's avatar
P G

Such an easy to use service that ticks all the boxes.

5
Such an easy to use service that ticks all the boxes. The customer service is also excellent which is where I find a lot of others often fall short. The app is so easy to use and has fantastic features to make the day to day tasks easy (such as invoicing). Well done to the Mettle team! Reviewed on: 9th April 2026
Nick C's avatar
Nick C

Easy to use, great that it comes with free agent.

5
Easy to use, great that it comes with free agent. Made doing my tax return super easy. Mettle was actually recommended to me by an accountant friend when I was starting out my business and I'm so glad she did! Knowledge hub is super useful as well. Reviewed on: 9th April 2026
Dani Letherby's avatar
Dani Letherby

All as advertised, tie in with Free agent is such a...

5
All as advertised, tie in with Free agent is such a bonus Reviewed on: 9th April 2026
David 's avatar
David

Very easy and friendly service.

5
Very easy and friendly service. Step by step easy to follow Reviewed on: 8th April 2026
Nosheen 's avatar
Nosheen

Easy to use App with loads of valuable features

5
Easy to use App with loads of valuable features that I didn't realise I needed until I discovered them. I have no complaints :) Reviewed on: 8th April 2026
Susan K's avatar
Susan K

Free to use.

5
Free to use. Great app. Works well with Free agent accounting app Reviewed on: 8th April 2026
C P's avatar
C P

Go for the best Bank, Mettle

5
Mettle has always been customer care supportive, friendly without question. Always there ‘on the end’ for advice and help and look after my money which of course is most! Would recommend any company to look at Mettle and invest to look after them. Reviewed on: 8th April 2026
Paul M's avatar
Paul M

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