Smart Money People Logo
Go to business site
Share this page
Link copied

Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,580 reviews, last reviewed 4th May 2026
917% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Outstanding bank for small business The reason behind the good experience mark with customer service I gave is that I have not had to deal with them but I am pretty sure that if needed t... Read more Reviewed on: 4th May 2026
Rafal G's avatar
Rafal G

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick
Read all reviews Write a review

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

Review Mettle by NatWest: Business Banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business Banking reviews (4580)

Straightforward telephone banking.

5
Straightforward telephone banking. Very secure and user-friendly at the same time. Very happy to recommend to others - and I have! Reviewed on: 8th April 2026
Denise P's avatar
Denise P

Great new business account, highly recommend

5
I have been recommending Mettle to lots of tradesmen I work with. I opened an account for my business and I have been very impressed with the service provided. Reviewed on: 8th April 2026
Matthew A's avatar
Matthew A

Excellent service and communication

5
They always answer any queries promptly Reviewed on: 8th April 2026
Dave P's avatar
Dave P

Never had an issues, super easy to use App with very...

5
Never had an issues, super easy to use App with very good security Reviewed on: 8th April 2026
Charlotte M's avatar
Charlotte M

Troublefree banking and great integration

5
Mettle works well and doesn’t force upgrades during my time with it which I’m grateful for. Other banks have forced upgrades at inconvenient times! I like the integration of Mettle with FreeAgent accounting, and it has been part of my successful journey towards making tax digital Reviewed on: 8th April 2026
Alex's avatar
Alex

Brilliant banking app for small businesses.

5
I’ve been using Mettle for my small business, and it has been an absolute game-changer. The app is incredibly intuitive and makes managing my business finances completely stress-free. The biggest perk by far is the free access to FreeAgent—that alone saves me a significant amount of money each year and makes my accounting a breeze. Setting up the account was fast, there are absolutely no hidden monthly fees, and it’s very reassuring to know it’s backed by NatWest. Highly recommend for any sole trader or small business owner looking for a straightforward, modern banking solution! Reviewed on: 8th April 2026
NOMI's avatar
NOMI

One of the best banks to bank with.

5
One of the best banks to bank with. easy steps to join and has had no issues whatsoever since last 3 years. Reviewed on: 8th April 2026
Aslam K's avatar
Aslam K

Had a great experience with mettle

5
Had a great experience with mettle Reviewed on: 8th April 2026
Christopher W's avatar
Christopher W

A great system

5
Easy to use and gives piece of mind Reviewed on: 8th April 2026
MR's avatar
MR

Mettle customer feedback

5
Excellent customer service and support Reviewed on: 8th April 2026
Martin L Lindon's avatar
Martin L Lindon

Review Mettle by NatWest: Business Banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill