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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Free to use.

5
Free to use. Great app. Works well with Free agent accounting app Reviewed on: 8th April 2026
C P's avatar
C P

Go for the best Bank, Mettle

5
Mettle has always been customer care supportive, friendly without question. Always there ‘on the end’ for advice and help and look after my money which of course is most! Would recommend any company to look at Mettle and invest to look after them. Reviewed on: 8th April 2026
Paul M's avatar
Paul M

Everything is easy to access via the app.

5
Everything is easy to access via the app. So if I need an update to when I’m out of the office it’s easy to get the answer Reviewed on: 8th April 2026
John C's avatar
John C

Straightforward telephone banking.

5
Straightforward telephone banking. Very secure and user-friendly at the same time. Very happy to recommend to others - and I have! Reviewed on: 8th April 2026
Denise P's avatar
Denise P

Great new business account, highly recommend

5
I have been recommending Mettle to lots of tradesmen I work with. I opened an account for my business and I have been very impressed with the service provided. Reviewed on: 8th April 2026
Matthew A's avatar
Matthew A

Excellent service and communication

5
They always answer any queries promptly Reviewed on: 8th April 2026
Dave P's avatar
Dave P

Never had an issues, super easy to use App with very...

5
Never had an issues, super easy to use App with very good security Reviewed on: 8th April 2026
Charlotte M's avatar
Charlotte M

Troublefree banking and great integration

5
Mettle works well and doesn’t force upgrades during my time with it which I’m grateful for. Other banks have forced upgrades at inconvenient times! I like the integration of Mettle with FreeAgent accounting, and it has been part of my successful journey towards making tax digital Reviewed on: 8th April 2026
Alex's avatar
Alex

Brilliant banking app for small businesses.

5
I’ve been using Mettle for my small business, and it has been an absolute game-changer. The app is incredibly intuitive and makes managing my business finances completely stress-free. The biggest perk by far is the free access to FreeAgent—that alone saves me a significant amount of money each year and makes my accounting a breeze. Setting up the account was fast, there are absolutely no hidden monthly fees, and it’s very reassuring to know it’s backed by NatWest. Highly recommend for any sole trader or small business owner looking for a straightforward, modern banking solution! Reviewed on: 8th April 2026
NOMI's avatar
NOMI

One of the best banks to bank with.

5
One of the best banks to bank with. easy steps to join and has had no issues whatsoever since last 3 years. Reviewed on: 8th April 2026
Aslam K's avatar
Aslam K

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