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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Mettle customer feedback

5
Excellent customer service and support Reviewed on: 8th April 2026
Martin L Lindon's avatar
Martin L Lindon

No frills, efficient.

5
No frills, efficient. Clear statements & easy to understand. Reviewed on: 8th April 2026
haydn 's avatar
haydn

Mettle provides added value

5
I switched my business account to Mettle and find they provide an excellent service with added value to allow me to manage my business efficiently. I have used FreeAgent accountancy programme since 2016 and paid for it every year, until I moved to Mettle last year and now have the FreeAgent programme free of charge. This is such a great benefit so thank you Mettle!! Reviewed on: 8th April 2026
BeckyP's avatar
BeckyP

Excellent bank for Sole Traders

5
So far been excellent, the free finance software with free agent is extremely useful too Reviewed on: 8th April 2026
Alasdair N's avatar
Alasdair N

Easy to use and great value

5
The app is very intuitive and having the FreeAgent accounting included is a great bonus. Reviewed on: 8th April 2026
Philip G's avatar
Philip G

Excellent Bank

5
App is very user friendly, easy to understand. Reviewed on: 8th April 2026
Peter Fleming's avatar
Peter Fleming

Very professional but also listen well to your needs

5
Very professional but also listen well to your needs Reviewed on: 8th April 2026
Jay's avatar
Jay

The app is quick and easy to use, and banking suppor...

5
The app is quick and easy to use, and banking support is on the dot Reviewed on: 8th April 2026
Paul W's avatar
Paul W

Excellent onboarding and customer service

5
Excellent onboarding and customer service Reviewed on: 8th April 2026
Ahmed G's avatar
Ahmed G

FSCS protected, free banking, easy signup.

5
FSCS protected, free banking with integrated accounting software (FreeAgent - on of the best). Honestly, I found it hard to believe all this was free when I signed up 4 years ago. I'm a sole trader and I've never had any issues with the Mettle App nor the integration with FreeAgent. I'm just about to start using the savings pot feature. I've recommended Mettle to 3 other people to date. Reviewed on: 8th April 2026
David R's avatar
David R

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