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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Had a great experience with mettle

5
Had a great experience with mettle Reviewed on: 8th April 2026
Christopher W's avatar
Christopher W

A great system

5
Easy to use and gives piece of mind Reviewed on: 8th April 2026
MR's avatar
MR

Mettle customer feedback

5
Excellent customer service and support Reviewed on: 8th April 2026
Martin L Lindon's avatar
Martin L Lindon

No frills, efficient.

5
No frills, efficient. Clear statements & easy to understand. Reviewed on: 8th April 2026
haydn 's avatar
haydn

Mettle provides added value

5
I switched my business account to Mettle and find they provide an excellent service with added value to allow me to manage my business efficiently. I have used FreeAgent accountancy programme since 2016 and paid for it every year, until I moved to Mettle last year and now have the FreeAgent programme free of charge. This is such a great benefit so thank you Mettle!! Reviewed on: 8th April 2026
BeckyP's avatar
BeckyP

Excellent bank for Sole Traders

5
So far been excellent, the free finance software with free agent is extremely useful too Reviewed on: 8th April 2026
Alasdair N's avatar
Alasdair N

Easy to use and great value

5
The app is very intuitive and having the FreeAgent accounting included is a great bonus. Reviewed on: 8th April 2026
Philip G's avatar
Philip G

Excellent Bank

5
App is very user friendly, easy to understand. Reviewed on: 8th April 2026
Peter Fleming's avatar
Peter Fleming

Very professional but also listen well to your needs

5
Very professional but also listen well to your needs Reviewed on: 8th April 2026
Jay's avatar
Jay

The app is quick and easy to use, and banking suppor...

5
The app is quick and easy to use, and banking support is on the dot Reviewed on: 8th April 2026
Paul W's avatar
Paul W

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