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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,580 reviews, last reviewed 4th May 2026
917% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Outstanding bank for small business The reason behind the good experience mark with customer service I gave is that I have not had to deal with them but I am pretty sure that if needed t... Read more Reviewed on: 4th May 2026
Rafal G's avatar
Rafal G

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4580)

Mettle are very good for a scaling small business li...

5
Mettle are very good for a scaling small business like mine. They support with a range of free services and a very useable app with a lot of features. The integration with Freeagent is extremely useful and helps me with things like MTD. Reviewed on: 8th April 2026
Peter M's avatar
Peter M

Easy to use

5
This is a great app for my self-employed work – it helps to keep my business expenses separate and I really like the integration with FreeAgent. The account is free and easy to use, and I've created a tax pot to save a percentage of my tax automatically (as well as a savings pot). It meets what I need for my self-employed work. Reviewed on: 8th April 2026
Kirsty's avatar
Kirsty

Links through to my accounts easily.

5
Links through to my accounts easily. Everything works smoothly via the app. No complaints. Reviewed on: 8th April 2026
Ann W's avatar
Ann W

So glad I was recommended to try Mettle!

5
So glad I was recommended to try Mettle! Best baking provider I have ever used, straightforward and honest. Reviewed on: 8th April 2026
Kirsty L's avatar
Kirsty L

excellent first class service

5
excellent first class service easy app to work easy to move money Reviewed on: 8th April 2026
JONATHAN B's avatar
JONATHAN B

Very efficient

5
Since used mettle never had issues and if need to contact customer service has been very fast and efficient Reviewed on: 8th April 2026
Fabio P's avatar
Fabio P

Great service for the small business at an affordabl...

5
Great service for the small business at an affordable price Reviewed on: 8th April 2026
Frances W's avatar
Frances W

I've been using Mettle for my business for over 3 ye...

5
I've been using Mettle for my business for over 3 years. They offer a simple, easy to use banking app. The accounting software that comes with it makes it incredible value for money. Happy to recommend to small businesses. Reviewed on: 8th April 2026
Luke P's avatar
Luke P

Easy banking.

5
Easy banking. You can view everything easily. Very easy to use Reviewed on: 8th April 2026
Patricia 's avatar
Patricia

Exelaint fast and Professional service.

5
Exelaint fast and Professional service. Reviewed on: 8th April 2026
Bernard 's avatar
Bernard

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