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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,580 reviews, last reviewed 4th May 2026
917% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Outstanding bank for small business The reason behind the good experience mark with customer service I gave is that I have not had to deal with them but I am pretty sure that if needed t... Read more Reviewed on: 4th May 2026
Rafal G's avatar
Rafal G

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4580)

Such an easy app to use and navigate

5
Such an easy app to use and navigate Reviewed on: 8th April 2026
Jill L's avatar
Jill L

Easy and straightforward

5
Easy to use from the start and no problems. Good chat facility for troubleshooting Reviewed on: 8th April 2026
Gill T's avatar
Gill T

Starting was super easy and prompt help was always a...

5
Starting was super easy and prompt help was always available. Reviewed on: 8th April 2026
Mirza Baig 's avatar
Mirza Baig

Couldn’t fault it.

5
Couldn’t fault it. Very good interface. Easy to use and connect bank accounts. Money arrives in good time. Reviewed on: 8th April 2026
Ben S's avatar
Ben S

Game changer for small business banking

5
I’ve been using Mettle for my small business and honestly, it’s been a game changer. The app is super easy to use, everything is clear, and I can manage my finances quickly even during a busy workday. Payments come in fast, and I love how simple it is to track expenses. As a small business owner, I need something reliable and stress-free – and Mettle delivers exactly that. It saves me time and keeps everything organised in one place. Highly recommended for anyone running their own business! Reviewed on: 8th April 2026
Katarzyna O's avatar
Katarzyna O

mettle are really easy to deal with

5
mettle are really easy to deal with, on the very rare occasion anything goes wrong they will sort quickly and the fact freeagent comes free makes it a must. I regularly recommend them and do so without hesitation Reviewed on: 8th April 2026
Steven 's avatar
Steven

Seamless and effortless

5
Linking directly with a third party tax agent (Freeagent) is a game changer for sole traders. Everything moves over to your tax return easily and you can easily out aside money into a tax pot to make sure you have the bill ready to go. Reviewed on: 8th April 2026
Laura's avatar
Laura

Great low cost online bank

5
No frills, no fuss online banking, simple and easy to use, and very cost effective. My tiny company started banking with Mettle in 2004 and I haven't had any problems so far (touch wood). Reviewed on: 8th April 2026
Richard Leigh's avatar
Richard Leigh

Structure feedback

5
They are supportive business who back early start companies like myself. Reviewed on: 8th April 2026
Daniel Jarvis's avatar
Daniel Jarvis

I wished I'd started using a Mettle account earlier...

5
I wished I'd started using a Mettle account from day one of my business. It simplifies the important financial stuff such as invoicing and accounts (when linked to FreeAgent). Reviewed on: 8th April 2026
Katherine S's avatar
Katherine S

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