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Mettle by NatWest: Business banking reviews

4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4591)

Exelaint fast and Professional service.

5
Exelaint fast and Professional service. Reviewed on: 8th April 2026

Such an easy app to use and navigate

5
Such an easy app to use and navigate Reviewed on: 8th April 2026

Easy and straightforward

5
Easy to use from the start and no problems. Good chat facility for troubleshooting Reviewed on: 8th April 2026

Starting was super easy and prompt help was always a...

5
Starting was super easy and prompt help was always available. Reviewed on: 8th April 2026

Couldn’t fault it.

5
Couldn’t fault it. Very good interface. Easy to use and connect bank accounts. Money arrives in good time. Reviewed on: 8th April 2026

Game changer for small business banking

5
I’ve been using Mettle for my small business and honestly, it’s been a game changer. The app is super easy to use, everything is clear, and I can manage my finances quickly even during a busy workday. Payments come in fast, and I love how simple it is to track expenses. As a small business owner, I need something reliable and stress-free – and Mettle delivers exactly that. It saves me time and keeps everything organised in one place. Highly recommended for anyone running their own business! Reviewed on: 8th April 2026

mettle are really easy to deal with

5
mettle are really easy to deal with, on the very rare occasion anything goes wrong they will sort quickly and the fact freeagent comes free makes it a must. I regularly recommend them and do so without hesitation Reviewed on: 8th April 2026

Seamless and effortless

5
Linking directly with a third party tax agent (Freeagent) is a game changer for sole traders. Everything moves over to your tax return easily and you can easily out aside money into a tax pot to make sure you have the bill ready to go. Reviewed on: 8th April 2026

Great low cost online bank

5
No frills, no fuss online banking, simple and easy to use, and very cost effective. My tiny company started banking with Mettle in 2004 and I haven't had any problems so far (touch wood). Reviewed on: 8th April 2026

Structure feedback

5
They are supportive business who back early start companies like myself. Reviewed on: 8th April 2026

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