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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,580 reviews, last reviewed 4th May 2026
917% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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95%
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Latest highest rating:

5

Outstanding bank for small business The reason behind the good experience mark with customer service I gave is that I have not had to deal with them but I am pretty sure that if needed t... Read more Reviewed on: 4th May 2026
Rafal G's avatar
Rafal G

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4580)

Very helpful team

5
Very helpful team dealing with any problems that arise Reviewed on: 8th April 2026
Anne B's avatar
Anne B

Ease of use

5
Easy to use service and the app is amazing to use. Reviewed on: 8th April 2026
Jason S's avatar
Jason S

Always easy to deal with, problems are rare

5
Always easy to deal with, problems are rare Reviewed on: 8th April 2026
Barry R's avatar
Barry R

No fees and free Accounting tool with Mettle

5
I found Mettle to be quite beneficial for my business, as it provided FreeAgent at no cost. This has been a significant help in various aspects, offering a comprehensive accounting solution. Furthermore, Mettle does not charge monthly or yearly fees, which is a great advantage for startup businesses such as ours. Reviewed on: 8th April 2026
H M's avatar
H M

Honest Review

5
Everything was easy to open and has continued in that vane while using the app. Reviewed on: 8th April 2026
Keith R's avatar
Keith R

Easy to use and the integrations with FreeAgent work...

5
Easy to use and the integrations with FreeAgent work well Reviewed on: 8th April 2026
Dan's avatar
Dan

Very positive experience using Mettle

4
I’ve had a very positive experience using Mettle for my business banking. The account is straightforward to set up and easy to manage day-to-day, with a clean and intuitive app that makes tracking transactions and staying on top of finances simple. One of the standout features is the free subscription to FreeAgent, which has been incredibly valuable. It’s made managing invoices, expenses, and tax estimates much more efficient, saving both time and money. Having this included at no extra cost is a significant benefit, especially for small business owners and freelancers. Overall, Mettle offers a reliable and user-friendly banking solution, with the added advantage of integrated accounting support through FreeAgent. It’s a great choice for anyone looking for a practical, cost-effective way to manage their business finances. Reviewed on: 8th April 2026
Mark C's avatar
Mark C

Banking experience

5
Good experience with the banking facilities Reviewed on: 8th April 2026
Revin Francis's avatar
Revin Francis

It is such a smooth running bank.

5
It is such a smooth running bank. I have no problems no crimes you don’t get charged with any monthly charges and they keep you updated with everything. What’s going on? Absolutely brilliant. I will recommend them to anybody which I have done anyway. Reviewed on: 8th April 2026
Ronnie 's avatar
Ronnie

Banking at its Best!

5
I was recommended Mettle for my startup business and cannot be more impressed!! So easy to setup and very user friendly. Their collaboration with FreeAgent has made my new business admin so simple!! Can’t recommend them enough!! Reviewed on: 8th April 2026
Gareth's avatar
Gareth

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