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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,580 reviews, last reviewed 4th May 2026
917% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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95%
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Latest highest rating:

5

Outstanding bank for small business The reason behind the good experience mark with customer service I gave is that I have not had to deal with them but I am pretty sure that if needed t... Read more Reviewed on: 4th May 2026
Rafal G's avatar
Rafal G

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4580)

Everything is hassle free and easy to complete.

5
Everything is hassle free and easy to complete. The app is intuitive to use, links seamlessly with my accounts package and makes my admin a little less arduous. Reviewed on: 8th April 2026
Paul O's avatar
Paul O

A very effective and accessible bank/app; straightfo...

5
A very effective and accessible bank/app; straightforward and timely transactions’ processing; team available and responsive as needed, very helpful. I love the app! Reviewed on: 8th April 2026
Emilia P's avatar
Emilia P

Excellent.

5
Excellent. The freeagent software that comes with the account is great. Reviewed on: 8th April 2026
Elliot B's avatar
Elliot B

Great bank, super easy for small business.

5
Great bank, super easy for small business. Reviewed on: 8th April 2026
Andrew's avatar
Andrew

The app is great and makes managing money very easy.

5
The app is great and makes managing money very easy. The account is free for small business, which is ideal for me as an individual contractor. It also includes the FreeBooks accounting app for free, which is super useful. Reviewed on: 8th April 2026
dangbry's avatar
dangbry

I use it for my company and it's great.

5
I use it for my company and it's great. Reviewed on: 8th April 2026
Assaf H's avatar
Assaf H

It is simple and easy to use

5
It is simple and easy to use and when you need something even digitally you can communicate with someone easily who seems to know what they are talking about which is rare in many service focused organisations nowadays. Any changes to policies and procedures are clearly communicated and easy to understand whether they affect me or not. Reviewed on: 8th April 2026
Chris Shaw's avatar
Chris Shaw

Easy to set up and very easy to usey

5
Easy to set up and very easy to usey Reviewed on: 8th April 2026
Richard C's avatar
Richard C

Great customer service team...

5
Whenever I’ve had a query the customer service team have always been helpful. The app is easy to use and connects to the free agent app to make fax much easier. Reviewed on: 8th April 2026
Rebecca T's avatar
Rebecca T

Really good, easy to use, never had any problems.

5
Really good, easy to use, never had any problems. Reviewed on: 8th April 2026
Richard's avatar
Richard

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