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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Great low cost online bank

5
No frills, no fuss online banking, simple and easy to use, and very cost effective. My tiny company started banking with Mettle in 2004 and I haven't had any problems so far (touch wood). Reviewed on: 8th April 2026
Richard Leigh's avatar
Richard Leigh

Structure feedback

5
They are supportive business who back early start companies like myself. Reviewed on: 8th April 2026
Daniel Jarvis's avatar
Daniel Jarvis

I wished I'd started using a Mettle account earlier...

5
I wished I'd started using a Mettle account from day one of my business. It simplifies the important financial stuff such as invoicing and accounts (when linked to FreeAgent). Reviewed on: 8th April 2026
Katherine S's avatar
Katherine S

Very helpful team

5
Very helpful team dealing with any problems that arise Reviewed on: 8th April 2026
Anne B's avatar
Anne B

Ease of use

5
Easy to use service and the app is amazing to use. Reviewed on: 8th April 2026
Jason S's avatar
Jason S

Always easy to deal with, problems are rare

5
Always easy to deal with, problems are rare Reviewed on: 8th April 2026
Barry R's avatar
Barry R

No fees and free Accounting tool with Mettle

5
I found Mettle to be quite beneficial for my business, as it provided FreeAgent at no cost. This has been a significant help in various aspects, offering a comprehensive accounting solution. Furthermore, Mettle does not charge monthly or yearly fees, which is a great advantage for startup businesses such as ours. Reviewed on: 8th April 2026
H M's avatar
H M

Honest Review

5
Everything was easy to open and has continued in that vane while using the app. Reviewed on: 8th April 2026
Keith R's avatar
Keith R

Easy to use and the integrations with FreeAgent work...

5
Easy to use and the integrations with FreeAgent work well Reviewed on: 8th April 2026
Dan's avatar
Dan

Very positive experience using Mettle

4
I’ve had a very positive experience using Mettle for my business banking. The account is straightforward to set up and easy to manage day-to-day, with a clean and intuitive app that makes tracking transactions and staying on top of finances simple. One of the standout features is the free subscription to FreeAgent, which has been incredibly valuable. It’s made managing invoices, expenses, and tax estimates much more efficient, saving both time and money. Having this included at no extra cost is a significant benefit, especially for small business owners and freelancers. Overall, Mettle offers a reliable and user-friendly banking solution, with the added advantage of integrated accounting support through FreeAgent. It’s a great choice for anyone looking for a practical, cost-effective way to manage their business finances. Reviewed on: 8th April 2026
Mark C's avatar
Mark C

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