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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,580 reviews, last reviewed 4th May 2026
508% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Outstanding bank for small business The reason behind the good experience mark with customer service I gave is that I have not had to deal with them but I am pretty sure that if needed t... Read more Reviewed on: 4th May 2026
Rafal G's avatar
Rafal G

Latest lowest rating:

1

Constantly Threatened. Totally Unreliable. Bombarded by intrusive and illegal questions. I am constantly asked to provide them copies of my invoices to justify payments going into the account o... Read more Reviewed on: 21st April 2026
Gavin Renwick's avatar
Gavin Renwick
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4580)

Excellent service.

5
Excellent service. Easy to use Free with with addition of free access to accountancy software. Reviewed on: 8th April 2026
D's avatar
D

Prompt response.

5
Prompt response. Easy management of accounts. Reviewed on: 8th April 2026
Murali's avatar
Murali

Makes my business admin simple

5
Whenever I've had issues, a real person rather than a bot gets back to me. I love the pots element to the account, which helps me save for my tax bill, and the invoicing is quick, professional and easy to track Reviewed on: 8th April 2026
Laura G's avatar
Laura G

Chaotic side hustle made smart

5
Mettle has helped me turn a chaotic side hustle into an organised mini business. You’ve put the fun back into freelance for me! Being able to send invoices directly from the app and see in real time what’s been paid and what is coming up next has been a game changer. Thank you! Reviewed on: 8th April 2026
Tom H's avatar
Tom H

Easy to use, professional & keeps your costs down

5
When starting my new business as a sole trader in January, the Mettle account was a great way to keep my costs down until I started generating revenue & built my business up. It's so easy to use & I regularly recommend it to startup founders. Reviewed on: 8th April 2026
Paul Lancaster's avatar
Paul Lancaster

On linebanking so simple to use and very efficient

5
On line banking so simple to use and very efficient Reviewed on: 8th April 2026
Michael B's avatar
Michael B

Excellent option for sole traders and micro business

5
We have a small local cleaning company and find Mettle and the associated Free Agent accounting software invaluable for running our business. I have recommended it to other businesses and to cleaners managing their own clients. Reviewed on: 8th April 2026
CRU's avatar
CRU

Reliable business bank

4
Have used Mettle with my business for a few years without issues :) Reviewed on: 8th April 2026
KB's avatar
KB

Been th best banking experience I’ve had in a long w...

5
Been th best banking experience I’ve had in a long while, and being new to runni bc my own business has been made even easier thanks to Mettle, without them making it so simple for me to keep on top of my outgoings as well as money paid in, I think I could’ve easily become swamped over with all of it, and they continue to improve things that I didn’t even know needed improving, definitely the way banking should be done. Reviewed on: 8th April 2026
Darryl 's avatar
Darryl

I literally LOVE banking with Mettle.

5
I literally LOVE banking with Mettle.. It's changed how i run my business and makes it so much easier to set aside tax, holiday pots etc. Reviewed on: 8th April 2026
EmC's avatar
EmC

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