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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Banking experience

5
Good experience with the banking facilities Reviewed on: 8th April 2026
Revin Francis's avatar
Revin Francis

It is such a smooth running bank.

5
It is such a smooth running bank. I have no problems no crimes you don’t get charged with any monthly charges and they keep you updated with everything. What’s going on? Absolutely brilliant. I will recommend them to anybody which I have done anyway. Reviewed on: 8th April 2026
Ronnie 's avatar
Ronnie

Banking at its Best!

5
I was recommended Mettle for my startup business and cannot be more impressed!! So easy to setup and very user friendly. Their collaboration with FreeAgent has made my new business admin so simple!! Can’t recommend them enough!! Reviewed on: 8th April 2026
Gareth's avatar
Gareth

Everything is hassle free and easy to complete.

5
Everything is hassle free and easy to complete. The app is intuitive to use, links seamlessly with my accounts package and makes my admin a little less arduous. Reviewed on: 8th April 2026
Paul O's avatar
Paul O

A very effective and accessible bank/app; straightfo...

5
A very effective and accessible bank/app; straightforward and timely transactions’ processing; team available and responsive as needed, very helpful. I love the app! Reviewed on: 8th April 2026
Emilia P's avatar
Emilia P

Excellent.

5
Excellent. The freeagent software that comes with the account is great. Reviewed on: 8th April 2026
Elliot B's avatar
Elliot B

Great bank, super easy for small business.

5
Great bank, super easy for small business. Reviewed on: 8th April 2026
Andrew's avatar
Andrew

The app is great and makes managing money very easy.

5
The app is great and makes managing money very easy. The account is free for small business, which is ideal for me as an individual contractor. It also includes the FreeBooks accounting app for free, which is super useful. Reviewed on: 8th April 2026
dangbry's avatar
dangbry

I use it for my company and it's great.

5
I use it for my company and it's great. Reviewed on: 8th April 2026
Assaf H's avatar
Assaf H

It is simple and easy to use

5
It is simple and easy to use and when you need something even digitally you can communicate with someone easily who seems to know what they are talking about which is rare in many service focused organisations nowadays. Any changes to policies and procedures are clearly communicated and easy to understand whether they affect me or not. Reviewed on: 8th April 2026
Chris Shaw's avatar
Chris Shaw

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