Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4593)

Easy to set up and very easy to usey

5
Easy to set up and very easy to usey Reviewed on: 8th April 2026
Richard C's avatar
Richard C

Great customer service team...

5
Whenever I’ve had a query the customer service team have always been helpful. The app is easy to use and connects to the free agent app to make fax much easier. Reviewed on: 8th April 2026
Rebecca T's avatar
Rebecca T

Really good, easy to use, never had any problems.

5
Really good, easy to use, never had any problems. Reviewed on: 8th April 2026
Richard's avatar
Richard

Excellent service.

5
Excellent service. Easy to use Free with with addition of free access to accountancy software. Reviewed on: 8th April 2026
D's avatar
D

Prompt response.

5
Prompt response. Easy management of accounts. Reviewed on: 8th April 2026
Murali's avatar
Murali

Makes my business admin simple

5
Whenever I've had issues, a real person rather than a bot gets back to me. I love the pots element to the account, which helps me save for my tax bill, and the invoicing is quick, professional and easy to track Reviewed on: 8th April 2026
Laura G's avatar
Laura G

Chaotic side hustle made smart

5
Mettle has helped me turn a chaotic side hustle into an organised mini business. You’ve put the fun back into freelance for me! Being able to send invoices directly from the app and see in real time what’s been paid and what is coming up next has been a game changer. Thank you! Reviewed on: 8th April 2026
Tom H's avatar
Tom H

Easy to use, professional & keeps your costs down

5
When starting my new business as a sole trader in January, the Mettle account was a great way to keep my costs down until I started generating revenue & built my business up. It's so easy to use & I regularly recommend it to startup founders. Reviewed on: 8th April 2026
Paul Lancaster's avatar
Paul Lancaster

On linebanking so simple to use and very efficient

5
On line banking so simple to use and very efficient Reviewed on: 8th April 2026
Michael B's avatar
Michael B

Excellent option for sole traders and micro business

5
We have a small local cleaning company and find Mettle and the associated Free Agent accounting software invaluable for running our business. I have recommended it to other businesses and to cleaners managing their own clients. Reviewed on: 8th April 2026
CRU's avatar
CRU

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill