Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4593)

The service is good especially with the link to Free...

5
The service is good especially with the link to FreeAgent. However customer service ideally needs to be 7 days a week Reviewed on: 18th March 2025
Natalie B's avatar
Natalie B

Great Business Account

5
My account was opened without any issues and since then I have had no issues with my account and in particular I find the Pots very useful. Reviewed on: 18th March 2025
Simon A's avatar
Simon A

Very easy to navigate and use great banking app

5
Very easy to navigate and use great banking app Reviewed on: 18th March 2025
Leah D's avatar
Leah D

Quick and fast responses from customer service whene...

5
Quick and fast responses from customer service whenever you need support. Reviewed on: 18th March 2025
Mustafa M's avatar
Mustafa M

Any query I’ve had has been responded to so quickly...

5
Any query I’ve had has been responded to so quickly and effortlessly - it makes others banks look like they complicate things on purpose! Great usability on the app too. Reviewed on: 18th March 2025
Kate's avatar
Kate

Brilliant bank for a business, especially with its l...

5
Brilliant bank for a business, especially with its link to FreeAgent accounts. Reviewed on: 18th March 2025
Robert C's avatar
Robert C

Superb for Small Businesses

5
I was recommended Mettle by another small business owner & have been incredibly impressed with it's app, but also being able to use Freeagent, which has supported my business exceptionally. I now too have recommended Mettle to several small business people & will continue to do so Reviewed on: 18th March 2025
Nicola B's avatar
Nicola B

Very good easy to use love this bank.

5
Very good easy to use love this bank. Makes saving so much easier and keeps all my transactions in one place. Reviewed on: 18th March 2025
Nathan P's avatar
Nathan P

Easy and simple to use and just makes my business ru...

5
Easy and simple to use and just makes my business run smoothly Reviewed on: 18th March 2025
Anthony G's avatar
Anthony G

Fluid, forward thinking and so simple to use.

5
Fluid, forward thinking and so simple to use. I have a number of accounts for various businesses (both traditional and modern) with different banks and I much prefer Mettle out of them all. Reviewed on: 18th March 2025
Kris A's avatar
Kris A

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill