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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

Never had issues of any kind and spoke to customer s...

5
Never had issues of any kind and spoke to customer service once in 3 years Reviewed on: 18th March 2025
Sachin d's avatar
Sachin d

Great for my small business

5
I have a small business and I love that Mettle seamlessly links my banking to my Free Agent Accounting Software. It makes managing my accounts really easy. This allows me more time to concentrate on my business. I love that I can do everything I need from the app on my phone Reviewed on: 18th March 2025
Bethan M's avatar
Bethan M

First of all as a small business every penny helps.

5
First of all as a small business every penny helps. So mettle is no cost to businesses. Also i don't need additional software to create invoices or follow up etc. Absolutely amazing. My only concern can't take international payments yet but hey, it's free and excellent service. Reviewed on: 18th March 2025
OMD S's avatar
OMD S

Mettle is AMAZING!

5
I've used Mettle since ~2021 and I've LOVED it since the start! It works so well for my business, and it also introduced me to FreeAgent (which I now use daily as my accounting software). The fact that FreeAgent is FREE with Mettle is a gamechanger, and sets Mettle apart from the rest. I have no hesitation but to recommend Mettle. Reviewed on: 18th March 2025
Matt D's avatar
Matt D

Easy to use app and great for small businesses

5
My experience as a Mettle customer has been great since I opened the account. I find the app easy to use and I recommend it to any small business owners who are looking to open a business account. Having the ability to earn interest in the savings pot has really made a difference too. Reviewed on: 18th March 2025
Louise L's avatar
Louise L

Its exactly what I need as a sole trader.

5
Its exactly what I need as a sole trader. Easy, convenient works with my accounting software. Simples. Reviewed on: 18th March 2025
Stephen B's avatar
Stephen B

Very straightforward and efficient

5
Very straightforward and efficient Reviewed on: 18th March 2025
Laura T's avatar
Laura T

I have been banking with Mettle for a couple of year...

5
I have been banking with Mettle for a couple of years, as a new small business I have found Mettle to be very responsive, the app is easy to use, and troubleshooting and enquiries are quick and easy. the mutiple functions and tasks I can perform on the banking app is very convenient and rasy to decipher. Reviewed on: 18th March 2025
Vicky H's avatar
Vicky H

It’s very easy and enjoyable to use mettle

5
It’s very easy and enjoyable to use mettle Reviewed on: 18th March 2025
M's avatar
M

Banking with Mettle is thoughtless

5
Banking with Mettle is something I don't give a lot of thought to, which to me, is how banking should be. My favourite features and the pots you can create and how easy it is to invoice and add receipts. Simple. Reviewed on: 18th March 2025
Zoe N's avatar
Zoe N

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