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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Great app, great bank

5
From the moment I set up my business account with Mettle it has worked perfectly. The app is easy to use, the customer service has been great throughout and it makes business banking so much easier. I would highly recommend mettle for those looking for a business bank account. Reviewed on: 18th March 2025
AmieLeigh M's avatar
AmieLeigh M

Excellent fuss free service, the app is very user fr...

5
Excellent fuss free service, the app is very user friendly with the added benefit of being able to speak to someone if needed. Reviewed on: 18th March 2025
Christian D's avatar
Christian D

Never had issues of any kind and spoke to customer s...

5
Never had issues of any kind and spoke to customer service once in 3 years Reviewed on: 18th March 2025
Sachin d's avatar
Sachin d

Great for my small business

5
I have a small business and I love that Mettle seamlessly links my banking to my Free Agent Accounting Software. It makes managing my accounts really easy. This allows me more time to concentrate on my business. I love that I can do everything I need from the app on my phone Reviewed on: 18th March 2025
Bethan M's avatar
Bethan M

First of all as a small business every penny helps.

5
First of all as a small business every penny helps. So mettle is no cost to businesses. Also i don't need additional software to create invoices or follow up etc. Absolutely amazing. My only concern can't take international payments yet but hey, it's free and excellent service. Reviewed on: 18th March 2025
OMD S's avatar
OMD S

Mettle is AMAZING!

5
I've used Mettle since ~2021 and I've LOVED it since the start! It works so well for my business, and it also introduced me to FreeAgent (which I now use daily as my accounting software). The fact that FreeAgent is FREE with Mettle is a gamechanger, and sets Mettle apart from the rest. I have no hesitation but to recommend Mettle. Reviewed on: 18th March 2025
Matt D's avatar
Matt D

Easy to use app and great for small businesses

5
My experience as a Mettle customer has been great since I opened the account. I find the app easy to use and I recommend it to any small business owners who are looking to open a business account. Having the ability to earn interest in the savings pot has really made a difference too. Reviewed on: 18th March 2025
Louise L's avatar
Louise L

Its exactly what I need as a sole trader.

5
Its exactly what I need as a sole trader. Easy, convenient works with my accounting software. Simples. Reviewed on: 18th March 2025
Stephen B's avatar
Stephen B

Very straightforward and efficient

5
Very straightforward and efficient Reviewed on: 18th March 2025
Laura T's avatar
Laura T

I have been banking with Mettle for a couple of year...

5
I have been banking with Mettle for a couple of years, as a new small business I have found Mettle to be very responsive, the app is easy to use, and troubleshooting and enquiries are quick and easy. the mutiple functions and tasks I can perform on the banking app is very convenient and rasy to decipher. Reviewed on: 18th March 2025
Vicky H's avatar
Vicky H

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