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Mettle by NatWest: Business banking reviews

4.82
Based on 4,590 reviews, last reviewed 13th Jun 2026
174% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Really helpful product for me as a sole trader Really helpful product for me as a sole trader Reviewed on: 13th June 2026
John L's avatar
John L

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4590)

Small business ease of use and cost is important

5
As a small business ease of use and cost is so important. I love the help function on the app and have found the agents so responsive and accessible. The fact that FreeAgent accounting software is linked and free is amazing and helps me, someone who is very much not accounts focused, keep on track of everything! Love the mettle app - so intuitive and easy. Struggling to find negatives tbh! Reviewed on: 18th March 2025

Very easy to use, and very professional.

5
Very easy to use, and very professional. Been using mettle for over a year now and my business has grown Reviewed on: 18th March 2025

Mettle let's me handle my small business banking ver...

5
Mettle let's me handle my small business banking very easily, especially connecting to Freeagent Reviewed on: 18th March 2025

My first business account and i want complain at all...

5
My first business account and i want complain at all the response quickly and they are very clear on the info they give well done Reviewed on: 18th March 2025

Excellent banking app

5
Always went above and beyond to help,had numerous problems with transactions etc which have been sorted out as quick as they could.not charging for transactions is a massive bonus which really helps when you are a small business Reviewed on: 18th March 2025

Less Stress

5
I’ve been very happy since moving from Lloyds . My stress levels are a lot more at ease, Reviewed on: 18th March 2025

Excellent service, highly recommend

5
I have been with Mettle for several years now and have always found the app really easy to use and they have always resolved any issues really quickly and they are really easy to contact Reviewed on: 18th March 2025

No fees for small business and excellent service

5
As a small business I don’t get charged fees which really helps. I locked myself out of the app a while ago, my call was answered immediately and 10/10 service from the call handler. Easy to set up, easy to follow and easy to use app. Reviewed on: 18th March 2025

Business banking can be overwhelming but Mettle make...

5
Business banking can be overwhelming but Mettle make it easy! Reviewed on: 18th March 2025

Always recommending to friends and family!

5
Excellent way to keep track of my expenses, create invoices and save for tax bills - all in once place. Always recommending to friends and family! Reviewed on: 18th March 2025

Review Mettle by NatWest: Business banking now

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