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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

It’s very easy and enjoyable to use mettle

5
It’s very easy and enjoyable to use mettle Reviewed on: 18th March 2025
M's avatar
M

Banking with Mettle is thoughtless

5
Banking with Mettle is something I don't give a lot of thought to, which to me, is how banking should be. My favourite features and the pots you can create and how easy it is to invoice and add receipts. Simple. Reviewed on: 18th March 2025
Zoe N's avatar
Zoe N

Easy trouble free business banking with Mettle !

5
I have used Mettle for my business banking, from the on-set they have been great. Always there to help and security has been excellent with alerts to any suspicious activity on the account. The mobile app is extremely easy to use and there's also an option to do this via your computer if you need larger screen! Reviewed on: 18th March 2025
Nilesh P's avatar
Nilesh P

Small business ease of use and cost is important

5
As a small business ease of use and cost is so important. I love the help function on the app and have found the agents so responsive and accessible. The fact that FreeAgent accounting software is linked and free is amazing and helps me, someone who is very much not accounts focused, keep on track of everything! Love the mettle app - so intuitive and easy. Struggling to find negatives tbh! Reviewed on: 18th March 2025
JMC 's avatar
JMC

Very easy to use, and very professional.

5
Very easy to use, and very professional. Been using mettle for over a year now and my business has grown Reviewed on: 18th March 2025
Taner a's avatar
Taner a

Mettle let's me handle my small business banking ver...

5
Mettle let's me handle my small business banking very easily, especially connecting to Freeagent Reviewed on: 18th March 2025
Paulius's avatar
Paulius

My first business account and i want complain at all...

5
My first business account and i want complain at all the response quickly and they are very clear on the info they give well done Reviewed on: 18th March 2025
zionstyles 's avatar
zionstyles

Excellent banking app

5
Always went above and beyond to help,had numerous problems with transactions etc which have been sorted out as quick as they could.not charging for transactions is a massive bonus which really helps when you are a small business Reviewed on: 18th March 2025
Mark S's avatar
Mark S

Less Stress

5
I’ve been very happy since moving from Lloyds . My stress levels are a lot more at ease, Reviewed on: 18th March 2025
Andrea H's avatar
Andrea H

Excellent service, highly recommend

5
I have been with Mettle for several years now and have always found the app really easy to use and they have always resolved any issues really quickly and they are really easy to contact Reviewed on: 18th March 2025
Susan S's avatar
Susan S

Review Mettle by NatWest: Business banking now

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