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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

No fees for small business and excellent service

5
As a small business I don’t get charged fees which really helps. I locked myself out of the app a while ago, my call was answered immediately and 10/10 service from the call handler. Easy to set up, easy to follow and easy to use app. Reviewed on: 18th March 2025
Annica C's avatar
Annica C

Business banking can be overwhelming but Mettle make...

5
Business banking can be overwhelming but Mettle make it easy! Reviewed on: 18th March 2025
Karen T's avatar
Karen T

Always recommending to friends and family!

5
Excellent way to keep track of my expenses, create invoices and save for tax bills - all in once place. Always recommending to friends and family! Reviewed on: 18th March 2025
Vicki S's avatar
Vicki S

Love the FreeAgent link

5
I have been with mettle since 2022. Three link with FreeAgent has been absolutely fundamental to everything financial I do for the company. Reviewed on: 18th March 2025
CH's avatar
CH

simple and easy to use app.

5
simple and easy to use app. secururity checks in place to prevent fraudulent transactions Reviewed on: 18th March 2025
Imran A's avatar
Imran A

Amazing service provider easy banking

5
Amazing service provider easy banking Reviewed on: 18th March 2025
Uzair u's avatar
Uzair u

Great product and FreeAgent for nothing!

5
Great product with the added benefit of free access to FreeAgent, an excellent alternative to Quickbooks or Xero for suitable businesses. Reviewed on: 18th March 2025
BillMS's avatar
BillMS

A great help with my business and easy to get help i...

5
A great help with my business and easy to get help if needed. Thank you. Reviewed on: 18th March 2025
Richard C's avatar
Richard C

Mettle, perfect for small business owners!

5
Mettle has been great. As a self employed business owner it makes everything so easy! You can see when you get paid, easily categorise transactions to keep on top of your book keeping. The FreeAgent software is great and HMRC ready. My accountant recommended Mettle and now I’m recommending it to friends and other small business owners. The customer service is great and messaging within the app is very quick and easy to do. Reviewed on: 18th March 2025
Tom T's avatar
Tom T

Got Mettle from the beginning as i started my busine...

5
Got Mettle from the beginning as i started my business as a sole trader and it's provided me everything a new business could need. The business has now become fully established but I still find everything I need through mettle. Convenient and efficient. I would recommend Mettle to anyone starting a business or with one looking for a new business bank. Reviewed on: 18th March 2025
David's avatar
David

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