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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,590 reviews, last reviewed 13th Jun 2026
174% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Really helpful product for me as a sole trader Really helpful product for me as a sole trader Reviewed on: 13th June 2026
John L's avatar
John L

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4590)

Brilliant business banking, highly reccommend!

5
I have been using Mettle since venturing into self employment full time, the whole process was brilliant and easy. The app is so easy to use and makes knowing your incoming and outgoings simple to unserstand, as sometimes this can be really overwhelming. BUT!! my major love for this is the pots, it is an abosolute lifesaver that you can set up additoinal pots that a percentage of your income can go in automatically. I have two pots set up one for Tax and one for savings, about to have a third set up for pension contributions too. I easily forgot to set aside money before ,so having this soloution is honestly a gamechamger! Oh and to carry it on, it links to freeagent seamlessly, and the fact that this is provided with it is even better! I wouldn't use anything else. Four people I have endlessly talked to about it also opened a business account with them! Reviewed on: 18th March 2025
Anja D's avatar
Anja D

Small coffee shop owner 5/5

5
Easy to use and have not had any problems Reviewed on: 18th March 2025
Georgina S's avatar
Georgina S

Always quick to respond to online chat.

5
Always quick to respond to online chat. Free banking appeals, unlike HSBC etc. Reviewed on: 18th March 2025
Alex H's avatar
Alex H

Excellent in every aspect

5
Excellent app. Great integration for book keeping. Transactions are immediate and everything is totally up to date. Customer service is excellent - there when you need them. The charges are amazingly low and the overall standard is top notch. Reviewed on: 18th March 2025
John R's avatar
John R

Mettle for business banking

5
I use Mettle for my business and recommend to my clients. Reviewed on: 18th March 2025
Austin Accounts 's avatar
Austin Accounts

Mettle are super responsive and supportive when issu...

5
Mettle are super responsive and supportive when issues occur throughout the business banking life. They were massively helpful when I applied for, and got, my mortgage as I was struggling with statements but they fixed it all Being someone with autism and ADHD their ability to work my simplified frustrations have been genuinely appreciated. Reviewed on: 18th March 2025
Lindsey F's avatar
Lindsey F

Banking with Mettle has been a game changer for my s...

5
Banking with Mettle has been a game changer for my small business. The use of ‘pots’ for tax money, seeing my income and expenses each month, keeping me accountable to tasks that need doing, uploading receipts- all have been so useful. Reviewed on: 18th March 2025
Sheri G's avatar
Sheri G

Small business bank

5
Opened Mettle for my small business can I manage my accounts effectively Reviewed on: 18th March 2025
Yvonne K's avatar
Yvonne K

Easy to handle, perfect for small businesses as we a...

5
Easy to handle, perfect for small businesses as we are, simple app to make and receive payments Reviewed on: 18th March 2025
Istavn A's avatar
Istavn A

Online but feels local

5
Whilst Mettle is very much an online bank, it feels more friendly than just another app. There’s good communication for an upcoming outages, on the rare occasions I’ve needed customer support, they’ve been prompt, helpful, friendly and polite. Reviewed on: 18th March 2025
Emma C's avatar
Emma C

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