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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Simple, straightforward Business banking within easy...

5
Simple, straightforward business banking within easy grasp of my phone. Particularly useful is the accounting software facility which links directly to the account saving many hours of bookkeeping. Reviewed on: 18th March 2025
Rhonda L's avatar
Rhonda L

Been using the banking app for a couple of years now...

5
Been using the banking app for a couple of years now, way better than HSBC Reviewed on: 18th March 2025
Michelle S's avatar
Michelle S

Very helpful if any problems .

5
Very helpful if any problems .easy to use . Being able to set up different pot to help put money aside for paying tax bills . Great that it connects with free agent .would definitely recommend to other businesses Reviewed on: 18th March 2025
Sara B's avatar
Sara B

Brilliant business banking, highly reccommend!

5
I have been using Mettle since venturing into self employment full time, the whole process was brilliant and easy. The app is so easy to use and makes knowing your incoming and outgoings simple to unserstand, as sometimes this can be really overwhelming. BUT!! my major love for this is the pots, it is an abosolute lifesaver that you can set up additoinal pots that a percentage of your income can go in automatically. I have two pots set up one for Tax and one for savings, about to have a third set up for pension contributions too. I easily forgot to set aside money before ,so having this soloution is honestly a gamechamger! Oh and to carry it on, it links to freeagent seamlessly, and the fact that this is provided with it is even better! I wouldn't use anything else. Four people I have endlessly talked to about it also opened a business account with them! Reviewed on: 18th March 2025
Anja D's avatar
Anja D

Small coffee shop owner 5/5

5
Easy to use and have not had any problems Reviewed on: 18th March 2025
Georgina S's avatar
Georgina S

Always quick to respond to online chat.

5
Always quick to respond to online chat. Free banking appeals, unlike HSBC etc. Reviewed on: 18th March 2025
Alex H's avatar
Alex H

Excellent in every aspect

5
Excellent app. Great integration for book keeping. Transactions are immediate and everything is totally up to date. Customer service is excellent - there when you need them. The charges are amazingly low and the overall standard is top notch. Reviewed on: 18th March 2025
John R's avatar
John R

Mettle for business banking

5
I use Mettle for my business and recommend to my clients. Reviewed on: 18th March 2025
Austin Accounts 's avatar
Austin Accounts

Mettle are super responsive and supportive when issu...

5
Mettle are super responsive and supportive when issues occur throughout the business banking life. They were massively helpful when I applied for, and got, my mortgage as I was struggling with statements but they fixed it all Being someone with autism and ADHD their ability to work my simplified frustrations have been genuinely appreciated. Reviewed on: 18th March 2025
Lindsey F's avatar
Lindsey F

Banking with Mettle has been a game changer for my s...

5
Banking with Mettle has been a game changer for my small business. The use of ‘pots’ for tax money, seeing my income and expenses each month, keeping me accountable to tasks that need doing, uploading receipts- all have been so useful. Reviewed on: 18th March 2025
Sheri G's avatar
Sheri G

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