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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Small business bank

5
Opened Mettle for my small business can I manage my accounts effectively Reviewed on: 18th March 2025
Yvonne K's avatar
Yvonne K

Easy to handle, perfect for small businesses as we a...

5
Easy to handle, perfect for small businesses as we are, simple app to make and receive payments Reviewed on: 18th March 2025
Istavn A's avatar
Istavn A

Online but feels local

5
Whilst Mettle is very much an online bank, it feels more friendly than just another app. There’s good communication for an upcoming outages, on the rare occasions I’ve needed customer support, they’ve been prompt, helpful, friendly and polite. Reviewed on: 18th March 2025
Emma C's avatar
Emma C

Great for Sole Trader and Travel

5
Quiet, no drama, no unnecessary fuss - just does what I want. Great for Sole Trader and Travel Reviewed on: 18th March 2025
Tim H's avatar
Tim H

Only issue I’ve found is that a customer wanted to p...

4
Only issue I’ve found is that a customer wanted to pay cheque and mettle don’t accept them. Reviewed on: 18th March 2025
Tony M's avatar
Tony M

I found myself very well with this Bank, it is excel...

5
I found myself very well with this Bank, it is excellent for my small business and the customer service has always solved my problems in a very short time. I'm very satisfied Reviewed on: 18th March 2025
Claudio R's avatar
Claudio R

Beats established high street banks hands-down.

5
I had a business bank account with an established high street bank. However as a sole trader, I wanted a bank account that didn't charge fees, and had an excellent app. Mettle ticks the box for both! The icing on the cake is the provision of the FreeAgent accounting software. This has revolutionised my invoicing and really helps me keep track of my finances. The whole package of account+app+FreeAgent is streets ahead of what my old bank was offering. Best of all it's free! Reviewed on: 18th March 2025
Andrew D's avatar
Andrew D

Mettle has Definitely made a difference for me and m...

5
Mettle has Definitely made a difference for me and my work! It is super easy to use Reviewed on: 18th March 2025
Phoebe ling's avatar
Phoebe ling

Mettle has been great, provides what I need as a sma...

5
Mettle has been great, provides what I need as a small business. Reviewed on: 18th March 2025
Jo L's avatar
Jo L

Great design, super quick set up and so easy to use

5
As a newly self employee person with limited time I was able to get set up super quickly and easily and felt confident my money would be in good hands. I the set up was easy and the app is intuitive and integrates with my accounting software really easily. It’s so simple to use and I love the design. Reviewed on: 18th March 2025
Carly F's avatar
Carly F

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