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Mettle by NatWest: Business banking reviews

4.82
Based on 4,590 reviews, last reviewed 13th Jun 2026
174% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Really helpful product for me as a sole trader Really helpful product for me as a sole trader Reviewed on: 13th June 2026
John L's avatar
John L

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4590)

Great for Sole Trader and Travel

5
Quiet, no drama, no unnecessary fuss - just does what I want. Great for Sole Trader and Travel Reviewed on: 18th March 2025

Only issue I’ve found is that a customer wanted to p...

4
Only issue I’ve found is that a customer wanted to pay cheque and mettle don’t accept them. Reviewed on: 18th March 2025

I found myself very well with this Bank, it is excel...

5
I found myself very well with this Bank, it is excellent for my small business and the customer service has always solved my problems in a very short time. I'm very satisfied Reviewed on: 18th March 2025

Beats established high street banks hands-down.

5
I had a business bank account with an established high street bank. However as a sole trader, I wanted a bank account that didn't charge fees, and had an excellent app. Mettle ticks the box for both! The icing on the cake is the provision of the FreeAgent accounting software. This has revolutionised my invoicing and really helps me keep track of my finances. The whole package of account+app+FreeAgent is streets ahead of what my old bank was offering. Best of all it's free! Reviewed on: 18th March 2025

Mettle has Definitely made a difference for me and m...

5
Mettle has Definitely made a difference for me and my work! It is super easy to use Reviewed on: 18th March 2025

Mettle has been great, provides what I need as a sma...

5
Mettle has been great, provides what I need as a small business. Reviewed on: 18th March 2025

Great design, super quick set up and so easy to use

5
As a newly self employee person with limited time I was able to get set up super quickly and easily and felt confident my money would be in good hands. I the set up was easy and the app is intuitive and integrates with my accounting software really easily. It’s so simple to use and I love the design. Reviewed on: 18th March 2025

Straightforward easy to use with help if needed

5
Straightforward easy to use with help if needed Reviewed on: 18th March 2025

I’m a happy customer, banking with mettle is really...

5
I’m a happy customer, banking with mettle is really helpful for my small business. Reviewed on: 18th March 2025

I started my small business in January 2024 and have...

5
I started my small business in January 2024 and have used Mettle since day 1. It was so quick and easy to set up. The app is very easy to use and it seamlessly integrates with FreeAgent (which is another bonus). It has made running my small biz that little bit easier! Reviewed on: 18th March 2025

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