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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Straightforward easy to use with help if needed

5
Straightforward easy to use with help if needed Reviewed on: 18th March 2025
Reginald R's avatar
Reginald R

I’m a happy customer, banking with mettle is really...

5
I’m a happy customer, banking with mettle is really helpful for my small business. Reviewed on: 18th March 2025
Labhina B's avatar
Labhina B

I started my small business in January 2024 and have...

5
I started my small business in January 2024 and have used Mettle since day 1. It was so quick and easy to set up. The app is very easy to use and it seamlessly integrates with FreeAgent (which is another bonus). It has made running my small biz that little bit easier! Reviewed on: 18th March 2025
Ellie N's avatar
Ellie N

Easy to set up, great rewards already.

5
Easy to set up, great rewards already. Great to use. Great for businesses. Great for saving for tax Reviewed on: 18th March 2025
Jodie g's avatar
Jodie g

Fantastic for sole traders

5
I’m a sole trader and Mettle has proven invaluable in terms of managing my business finances without a monthly fee. 100% recommend and have encouraged several self employed friends to make the switch! Reviewed on: 18th March 2025
Earlswood Music's avatar
Earlswood Music

Perfect support for my architecture bizz

4
Mettle is amazing to support my architecture business. The only thing that I’m missing is the option to receive and send money in Euros. Reviewed on: 18th March 2025
Veronique Castel's avatar
Veronique Castel

Mettle has come a long way over the years...

5
Mettle has come a long way over the years and really helped to support my small business in it's growth as well. They make banking so much easier and affordable, while other aspects of running a business just get increasingly difficult. Micro-businesses like ours seem best suited to app based banking these days and we'd struggle to get by using a high street bank. Reviewed on: 18th March 2025
Mae's avatar
Mae

Perfect to use for business purposes

5
Perfect to use for business purposes Reviewed on: 18th March 2025
Shoaib M's avatar
Shoaib M

Close to perfection for my needs as sole trader

5
I believe I was something of an early adopter for opening an original eMoney style account with Mettle. I was being charged teens of pounds each month simply for having a business account with my former banking provider which seemed to bring no benefits and was rather harsh with me being a sole trader. Mettle was (and for now still is) completely free and I also offer a small amount of interest on positive balances in my new account with them. As with all other providers the platform isn't perfect but for me it is as close as I could probably wish for. Instant notifications via the app when I receive money are particularly useful. I also made great use of the "pots" option to split my funds accordingly. There are a couple of emissions such as no IBAN number, but overall I have and continue to be absolutely delighted. Reviewed on: 18th March 2025
John's avatar
John

No lack of mettle... plus top service and app

5
As a new business owner it was a leap of faith to use Mettle but a leap that has been rewarded in spades. Excellent app and limks effortlessly to my accounting software. When there have been issues they have been ironed out at speed allowing me to focus on growing my business Reviewed on: 18th March 2025
Neil's avatar
Neil

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