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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,589 reviews, last reviewed 12th Jun 2026
174% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
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5%
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1%

Latest highest rating:

5

I’ve been with Mettle for three years .... I’ve been with Mettle for three years since becoming self-employed and have found it to be a great business banking app. It’s simple, easy to use, and... Read more Reviewed on: 12th June 2026
Hannah's avatar
Hannah

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4589)

A very easy to use app with great banking features.

5
A very easy to use app with great banking features. Perfeyfir my business. Reviewed on: 18th March 2025
Steve D's avatar
Steve D

Money management made easy

5
The business account gives granular control over your finances with “pots” to help organise and allocate money to various needs. Then there is the free FreeAgent account which helps me manage my accounts and submit my Tax Return. Reviewed on: 18th March 2025
Martin W's avatar
Martin W

Easy and effective business banking

5
I picked Mettle when I started my business, the app is excellent and simple to use. I was also attracted to the free banking and the free agent software. It’s really simple to raise invoices, download my transactions for my account and I love the function to match my payments to my invoices and the reminders that come up when they haven’t been paid. When I’ve had queries or needed help they have been answered quickly on the app. The only downside I’ve found which I hope will be sorted out in the future is the inability to accept overseas payments. Some of my clients live overseas and want to pay in other currencies and I have had to find a work around for this. If this could be included in the future it would allow me to manage everything easily in one place. Reviewed on: 18th March 2025
Susan B's avatar
Susan B

Mettle is excellent as it helps to categorise the tr...

5
Mettle is excellent as it helps to categorise the transactions that come in my account which is helpful since I run a small business. There is also a pot feature which helps me to put money away for taxes which ultimately helps me because when the time comes to give tax I have the money ready and I don’t need to be worried. The customer service is also great! When I first started up I spelt the name of my business wrong on the card so I contacted customer service to have this fixed and they instantly replied and got a new card delivered to me with the right business name within a couple of days. The only improvement I would suggest to Mettle is to allow people to have more than one business account with them so you would have two cards for two businesses but in the app it would let you to switch between the two accounts - to me I think this will boost Mettlemore! Reviewed on: 18th March 2025
Siriya's avatar
Siriya

Simply wonderful with real humans at the other end.

5
Simply wonderful with real humans at the other end. Flawless app and constantly evolving the services they offer. The money pots and automatic transfer on payment is wonderful. I was also a victim of fraud which was devastating, the team at the other end were always sympathetic and replied very quickly. They were able to refund me all of the money stolen which was a huge relief after dealing with a family loss. Thank you without end. Reviewed on: 18th March 2025
Cristian G's avatar
Cristian G

Mettle Business Account

5
Mettle have made it extremely easy to start a business account and keep track of expenses, money coming in, outgoings and taxes. Reviewed on: 18th March 2025
Aoife M's avatar
Aoife M

Perfect for a small business.

5
I have found Mettle very easy to use, and a free subscription to FreeAgent is a great bonus. With no monthly fees it is amazing value, perfect for a small business such as mine. Reviewed on: 18th March 2025
Chris B's avatar
Chris B

Easy to setup and use.

5
Easy to setup and use. Integration with FreeAgent is excellent too. Reviewed on: 18th March 2025
Karen 's avatar
Karen

Really easy to use.

5
Really easy to use. Nicely set out and the pots are great for vat and tax Reviewed on: 18th March 2025
Richard G's avatar
Richard G

Makes managing business money easy

5
This app single handedly makes managing my business finances super easy!!! Reviewed on: 18th March 2025
Liv R's avatar
Liv R

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