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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

App based bank

5
Easy to use the banking app. No fees so far. Good for small businesses, Free Agent software also available. Reviewed on: 18th March 2025
William F's avatar
William F

Easy, reliable, no-frills solution for sole traders.

5
Easy, reliable, no-frills solution for sole traders. Perfect in combination with FreeAgent, with the added bonus of both services being perfecly integrated... and free! Great value. Reviewed on: 18th March 2025
Martin's avatar
Martin

Great for small businesses!

4
Great for small businesses! Provides you will all the essentials including access to a free accounting package which integrates to your bank account simplifying processes and helping to keep you costs low which is really important when starting a new business. Reviewed on: 18th March 2025
Tourism Partners 's avatar
Tourism Partners

I love Mettle!

5
Mettle is great - quick real time responses to any questions and they manage my account brilliantly Reviewed on: 18th March 2025
Julie S's avatar
Julie S

Account is easy ti operate, and prompt reply from cu...

5
Account is easy ti operate, and prompt reply from customer service with any issues. Reviewed on: 18th March 2025
Mohammad R's avatar
Mohammad R

Brilliant

5
Brilliant, just so easy to use every day. Debits and credits are instant, you know exactly where with your balances. Support is quick and on the ball. Issues are resolved quick and easily Reviewed on: 18th March 2025
Neil M's avatar
Neil M

Mettle account is very straight forward with all saf...

5
Mettle account is very straight forward with all safety features on. It does not approve the amount without approval which is great feature. I enjoy it. Reviewed on: 18th March 2025
Mehul Dave's avatar
Mehul Dave

Been amazing to use with Freeagent

5
Been amazing to use with Freeagent Reviewed on: 18th March 2025
Clive f's avatar
Clive f

Mettle is easy to use, responsive, and has a fantast...

5
Mettle is easy to use, responsive, and has a fantastic range of functionality. The in app invoicing is brilliant, the reporting is more than adequate, and any time I've needed to talk to customer service they've been fantastic - quick responses and hugely knowledgeable. Reviewed on: 18th March 2025
Rowena W's avatar
Rowena W

Great bank with great customer service

5
Great bank with great customer service Reviewed on: 18th March 2025
Geraint F's avatar
Geraint F

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