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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,588 reviews, last reviewed 11th Jun 2026
174% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I’ve been self employed for 4 years and really strug... I’ve been self employed for 4 years and really struggled to save for tax bills now it automatically comes out into a separate pot whenever I receive a... Read more Reviewed on: 11th June 2026
Ashlea 's avatar
Ashlea

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4588)

Brilliant

5
Brilliant, just so easy to use every day. Debits and credits are instant, you know exactly where with your balances. Support is quick and on the ball. Issues are resolved quick and easily Reviewed on: 18th March 2025
Neil M's avatar
Neil M

Mettle account is very straight forward with all saf...

5
Mettle account is very straight forward with all safety features on. It does not approve the amount without approval which is great feature. I enjoy it. Reviewed on: 18th March 2025
Mehul Dave's avatar
Mehul Dave

Been amazing to use with Freeagent

5
Been amazing to use with Freeagent Reviewed on: 18th March 2025
Clive f's avatar
Clive f

Mettle is easy to use, responsive, and has a fantast...

5
Mettle is easy to use, responsive, and has a fantastic range of functionality. The in app invoicing is brilliant, the reporting is more than adequate, and any time I've needed to talk to customer service they've been fantastic - quick responses and hugely knowledgeable. Reviewed on: 18th March 2025
Rowena W's avatar
Rowena W

Great bank with great customer service

5
Great bank with great customer service Reviewed on: 18th March 2025
Geraint F's avatar
Geraint F

Really good banking app and I love the FreeAgent whi...

5
Really good banking app and I love the FreeAgent which I get for free. I would highly recommend Mettle to anybody who was looking for a business banking application. The app is very easy to use and navigate and the integration with FreeAgent works perfectly. Reviewed on: 18th March 2025
Demi's avatar
Demi

The app is simple to use and most of the work can be...

5
The app is simple to use and most of the work can be completed on this without a laptop or computer. Reviewed on: 18th March 2025
Kevin J's avatar
Kevin J

It's so easy...

5
It's so easy. Setting up the account and running it on a daily basis - the magic just happens. If you're paying someone for the first time, you get reminders to be vigilant. My bank account links with Free Agent, making accounting so much easier. All in all, it's a no-brainer. Reviewed on: 18th March 2025
Sam B's avatar
Sam B

The perfect all in one business account!

5
I set up a Mettle account after seeing an advert through NatWest. I had been looking for a business account for a while and jumped in blindly — I’m so glad I did. It has revolutionised my business by giving me one platform to create professional invoices, send them, and receive payments, all in an easy-to-use app. I love the “pot” feature, which helps me set aside funds for tax, track progress with a goal photo, and stay on target each month. Plus, the black bank card is pretty cool too Reviewed on: 18th March 2025
Weekly Walker 's avatar
Weekly Walker

Any issues I have had there has always been a.

5
Any issues I have had there has always been a. Response within 10minutes I haven’t had a single problem unresolved to this day and every customer service assistant is very helpful I’ve been banking with mettle for over 12months and have recommended my staff to as well Reviewed on: 18th March 2025
Billy s's avatar
Billy s

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