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Mettle by NatWest: Business banking reviews

4.82
Based on 4,591 reviews, last reviewed 8th Aug 2026
99% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
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Latest highest rating:

N/A

This product has not received a review of either 4 or 5 stars.

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4591)

Always somebody to message for help and advise, exce...

5
Always somebody to message for help and advise, excellent service Reviewed on: 18th March 2025

Great account for small businesses

5
I had my account set up within an hour and can highly recommend Mettle. As a sole trader I didn't want to paying unnecessary fees and this offers me all the features I need without the cost. Plus you can send invoices and link the account to your finance system so it makes accounting really efficient. I've contacted Customer Services a couple of times and the live chat is great and someone gets back to me really quickly. Really happy and can't fault this account! Reviewed on: 18th March 2025

Great Bank never let me down always up front with ex...

5
Great Bank never let me down always up front with excellent online bank security Reviewed on: 18th March 2025

Simple to use

5
I can acces my account via the web or the app. Its simple to set up and use. Great that there are no fees and I get interest on my business savings account. Reviewed on: 18th March 2025

Can't recommend more highly!

5
I recommend Mettle to anyone I meet that is setting up their own business. The whole process has really demystified some of the the concerns I had in setting up on my own. The technology is easy to use, customer service has always been first class, and they give me everything I need as a small limited company. Reviewed on: 18th March 2025

Safe and secure

5
Safe and secure banking system. Live chat with customer service if you need help. Reviewed on: 18th March 2025

Mettle has been the perfect business bank for me as...

5
Mettle has been the perfect business bank for me as a sole trader. I had tried other business banks, but for one reason or another they fell short. Mettle, in conjunction with Freeagent, has been absolutely perfect. Reviewed on: 18th March 2025

Very helpful, love how easy it to split your money i...

5
Very helpful, love how easy it to split your money into pots Reviewed on: 18th March 2025

App based bank

5
Easy to use the banking app. No fees so far. Good for small businesses, Free Agent software also available. Reviewed on: 18th March 2025

Easy, reliable, no-frills solution for sole traders.

5
Easy, reliable, no-frills solution for sole traders. Perfect in combination with FreeAgent, with the added bonus of both services being perfecly integrated... and free! Great value. Reviewed on: 18th March 2025

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