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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Excellent service any issues with which I’ve had few...

5
Excellent service any issues with which I’ve had few are dealt with quickly, the app is very user friendly and lets me generate professional looking invoices and quotes. Seamless integration of free agent accounting software which really helps to reduce time taken to run my business. Overall I’m extremely happy I chose to run my business with mettle Reviewed on: 18th March 2025
Steve W's avatar
Steve W

Mettle is so easy to use.

5
Mettle is so easy to use. Transfers are instant. Good value. Works well with Free Agent for my business needs. Can't recommend enough. Reviewed on: 18th March 2025
Sarah S's avatar
Sarah S

Always somebody to message for help and advise, exce...

5
Always somebody to message for help and advise, excellent service Reviewed on: 18th March 2025
Darren H's avatar
Darren H

Great account for small businesses

5
I had my account set up within an hour and can highly recommend Mettle. As a sole trader I didn't want to paying unnecessary fees and this offers me all the features I need without the cost. Plus you can send invoices and link the account to your finance system so it makes accounting really efficient. I've contacted Customer Services a couple of times and the live chat is great and someone gets back to me really quickly. Really happy and can't fault this account! Reviewed on: 18th March 2025
Justine G's avatar
Justine G

Great Bank never let me down always up front with ex...

5
Great Bank never let me down always up front with excellent online bank security Reviewed on: 18th March 2025
Derek Anderson's avatar
Derek Anderson

Simple to use

5
I can acces my account via the web or the app. Its simple to set up and use. Great that there are no fees and I get interest on my business savings account. Reviewed on: 18th March 2025
radiantinred 's avatar
radiantinred

Can't recommend more highly!

5
I recommend Mettle to anyone I meet that is setting up their own business. The whole process has really demystified some of the the concerns I had in setting up on my own. The technology is easy to use, customer service has always been first class, and they give me everything I need as a small limited company. Reviewed on: 18th March 2025
Rachel A's avatar
Rachel A

Safe and secure

5
Safe and secure banking system. Live chat with customer service if you need help. Reviewed on: 18th March 2025
Bella's avatar
Bella

Mettle has been the perfect business bank for me as...

5
Mettle has been the perfect business bank for me as a sole trader. I had tried other business banks, but for one reason or another they fell short. Mettle, in conjunction with Freeagent, has been absolutely perfect. Reviewed on: 18th March 2025
Rob W's avatar
Rob W

Very helpful, love how easy it to split your money i...

5
Very helpful, love how easy it to split your money into pots Reviewed on: 18th March 2025
D W's avatar
D W

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