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Mettle by NatWest: Business banking reviews

4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Really good banking app and I love the FreeAgent whi...

5
Really good banking app and I love the FreeAgent which I get for free. I would highly recommend Mettle to anybody who was looking for a business banking application. The app is very easy to use and navigate and the integration with FreeAgent works perfectly. Reviewed on: 18th March 2025

The app is simple to use and most of the work can be...

5
The app is simple to use and most of the work can be completed on this without a laptop or computer. Reviewed on: 18th March 2025

It's so easy...

5
It's so easy. Setting up the account and running it on a daily basis - the magic just happens. If you're paying someone for the first time, you get reminders to be vigilant. My bank account links with Free Agent, making accounting so much easier. All in all, it's a no-brainer. Reviewed on: 18th March 2025

The perfect all in one business account!

5
I set up a Mettle account after seeing an advert through NatWest. I had been looking for a business account for a while and jumped in blindly — I’m so glad I did. It has revolutionised my business by giving me one platform to create professional invoices, send them, and receive payments, all in an easy-to-use app. I love the “pot” feature, which helps me set aside funds for tax, track progress with a goal photo, and stay on target each month. Plus, the black bank card is pretty cool too Reviewed on: 18th March 2025

Any issues I have had there has always been a.

5
Any issues I have had there has always been a. Response within 10minutes I haven’t had a single problem unresolved to this day and every customer service assistant is very helpful I’ve been banking with mettle for over 12months and have recommended my staff to as well Reviewed on: 18th March 2025

Mettle is very easy to use.

5
Mettle is very easy to use. I've had no issues with it and can easily categorise my spending and expenses. Reviewed on: 18th March 2025

Made my life so much easier great product

5
Made my life so much easier great product Reviewed on: 18th March 2025

Great bank with easy usability.

5
Great bank with easy usability. It works well and has made my books much easier to get done and manage Reviewed on: 18th March 2025

Works intuitively and don’t hit any blocks when doin...

5
Works intuitively and don’t hit any blocks when doing actions I need to operate my business. Reviewed on: 18th March 2025

Helped me massively setting up my business

5
Helped me massively setting up my business Reviewed on: 18th March 2025

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