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Mettle by NatWest: Business Banking reviews

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4.92
Based on 4,353 reviews, last reviewed 10th Apr 2026
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Latest highest rating:

5

Mettle is great and easy to use Mettle is great and easy to use, love the app. The only downside is not being able to accept international transfers yet, I’m sure this is coming at s... Read more Reviewed on: 10th April 2026
Niki 's avatar
Niki

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4353)

Cherry picking ! lack of customer service, steer CLEAR......

1
We applied for a Mettle account online and through there App. Everything seemed easy and smooth. Then was told by message that verifying our details and account would be open within a couple of hours. All GOOD. NOT, 3 days, numerous messages to them which were mostly ignored. Then told by Will as Mettle is new they can only on-board a select number of customers onto the app. GREAT so they cherry pick who they want.. if this is how they handle opening a account, STEER very clear and wait for Monzo Business as i hear there nearly there and there current accounts are stunning. Reviewed on: 4th July 2019
SteerClearMettle's avatar
SteerClearMettle

Great new innovative business banking app!

5
It's like Monzo for business banking! A fresh look at SME banking from Natwest that seems to be doing away with all the rubbish, after-thought business banking from the big banks! Reviewed on: 14th January 2019
Gareth Knowles's avatar
Gareth Knowles

Easy to use and saves me time

5
The app has a great UI and helps me save time with admin to focus on running my business Reviewed on: 14th January 2019
Chris's avatar
Chris

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