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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

I run a micro business and Mettle is perfect for it.

5
I run a micro business and Mettle is perfect for it. The app is easy to use and the bank is quick to respond to any queries (although I haven't had many!) Payments come through quickly and I have everything I need at my fingertips. Reviewed on: 18th March 2025
Julie H's avatar
Julie H

It was a very straightforward opening process and so...

5
It was a very straightforward opening process and so far the service has been great. No complaints from me. Reviewed on: 18th March 2025
Mark B's avatar
Mark B

reliable and efficient, very useful additional features

5
reliable and efficient, very useful additional features Reviewed on: 18th March 2025
JK's avatar
JK

POOR BANKING

1
Poor in every department especially with card replacements Reviewed on: 18th March 2025
Michael B's avatar
Michael B

Always there to help and never let me down

5
Always there to help and never let me down Reviewed on: 18th March 2025
Nigel sv's avatar
Nigel sv

Simplicity is key

5
Simple to use, and additional features being made available monthly to make you operate your business more efficiently Reviewed on: 18th March 2025
Adam K's avatar
Adam K

Excellent experience.

5
Mettle has been an excellent experience. I'm new to owning a business and it's been made so much easier by having a bank that has a great user experience front of mind. It connects seamlessly with Freeagent and means my time spent on accounting is minimal. Everything has been easy, quick and most importantly stress free!! Meaning I can focus on doing the work I love and making a success of my business! Reviewed on: 18th March 2025
CL's avatar
CL

really easy to use and simple experience

5
really easy to use and simple experience Reviewed on: 18th March 2025
Luke J's avatar
Luke J

Mettle is a great partner for a sole trader

5
Great for me as a sole trader; I can create invoices in moments while on the go and email them, link receipts to invoices and categorise all payments. Reviewed on: 18th March 2025
Nick T's avatar
Nick T

Completely takes the stress out of business banking,...

5
Completely takes the stress out of business banking, great that I can do everything within the app. Create invoices, send the invoices and then link each payment to each invoice as it comes in. Reviewed on: 18th March 2025
Lee M's avatar
Lee M

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