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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Best business account!

5
Best business account!! Free, versatile, and comes with a free account for an HMRC- compliant accounting platform. What’s not to love? Perfect! Reviewed on: 18th March 2025
Marina K's avatar
Marina K

Amazing response times!!

5
Amazed at how high customer service can be on the platform. Excellent chat response times and so much better than being on hold on the phone!! Reviewed on: 18th March 2025
Scott Robertson's avatar
Scott Robertson

Really good experience so far, made so much easier w...

5
Really good experience so far, made so much easier with free agent integration. Really clean modern app which is so easy to use Reviewed on: 18th March 2025
Gary W's avatar
Gary W

Amazing mobile app keeps your finances on track

5
The switch over when my sole trader business was incorporated was challenging but Mettle advisers helped and everything runs smoothly. I get FreeAgent accounting software subsidised as a Mettle account holder and I have encouraged clients to follow suit. Reviewed on: 18th March 2025
LAINIEB's avatar
LAINIEB

Free business banking and Free accounting software.

5
I chose Mettle for my business account as they offer free banking and free accounting software. It's been a great experience and everything can be done on their app very easily. Saves my business money and makes my life easier. Reviewed on: 18th March 2025
AcreProperty's avatar
AcreProperty

Moved to Mettle and have never looked back.

5
Moved to Mettle a few years ago, never looked back. Easy to use, helpful staff when needed and easy access to funds when needed. Reviewed on: 18th March 2025
Richard B's avatar
Richard B

An excellent business bank account with great features

5
An excellent business bank account with convenient access to FreeAgent. The app is easy to use and straightforward. I can’t complain at all! Reviewed on: 18th March 2025
James S's avatar
James S

I was recommended mettle by a friend and love how ea...

5
I was recommended mettle by a friend and love how easy it is to use. Great to navigate, good tools and customer service. Reviewed on: 18th March 2025
Sophia M's avatar
Sophia M

I absolutely love Mettle for my small business!

5
I absolutely love Mettle for my small business. It helps me manage my income really well, via the use of money pots, including one pots that allows you to gain interest. It also links to my FreeAgent accounting software, which makes book keeping very simple. Reviewed on: 18th March 2025
Gayle T's avatar
Gayle T

Easy to use

5
The ease of everything has prompted my business and has been very east to get my head around absolutely love it Reviewed on: 18th March 2025
Fred B's avatar
Fred B

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