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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

User-friendly, helpful, efficient.

5
As a jeweller, it has been really hard to find a bank that will accept my business. Mettle has a fantastic app interface, extremely user-friendly, with everything I need, and savings pots that allow me to manage the money in my business more effectively. Reviewed on: 18th March 2025
Gemma 's avatar
Gemma

Very easy to set up.

5
Very easy to set up. Being able to send and keep track of invoices has been invaluable. Reviewed on: 18th March 2025
Hannah C's avatar
Hannah C

Good in every think i had really good experience...

5
Good in every think i had really good experience with mettel Reviewed on: 18th March 2025
Iljaz G's avatar
Iljaz G

Excellent Customer service

5
Fast response each and every time. Reviewed on: 18th March 2025
Bart S's avatar
Bart S

Great customer service experience

5
Great customer service experience so far, knowledgeable and friendly and always notify of any issues/downtime in great detail. Reviewed on: 18th March 2025
Clare B's avatar
Clare B

19 Year Old Business Owner using mettle

5
As a young business owner, i’ve always wanted simplicity within my business. Mettle Banking has helped with that perfectly, making it easy to keep track of invoices, outgoings and money coming in etc. I’d definitely recommend it to friends and families. Reviewed on: 18th March 2025
SHCC Detailing's avatar
SHCC Detailing

Mettle does what it says on the tin.

5
Mettle does what it says on the tin. Smooth and simple. Elegant and efficient. Reviewed on: 18th March 2025
Graham H's avatar
Graham H

Amazing customer service , very affordable.

5
Amazing customer service , very affordable. Very helpful and perfect for small business . Highly recommend to other small business owners Reviewed on: 18th March 2025
Jordan B's avatar
Jordan B

It's very good, especially being able to transfer to...

5
It's very good, especially being able to transfer to different pots when money is paid in Reviewed on: 18th March 2025
Simon H's avatar
Simon H

Professional, straightforward, and helpful.

5
I have found all dealings to be straightforward, professional and helpful in every way Reviewed on: 18th March 2025
SGreen 's avatar
SGreen

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