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Mettle by NatWest: Business banking reviews

4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Great reliable service with a good app.

5
Great reliable service with a good app. Love the fact it links to the FreeAgent software making accountancy easy. Reviewed on: 18th March 2025

Very good

5
Very good easy app to use even if you not very good with technology Reviewed on: 18th March 2025

Simple to set up, easy to use.. what's not to love

5
Simple to set up, easy to use and offers great features. Customer service has always been excellent if I have ever had a need to contact them. Love how it partners and integrates with my accounting software too (FeeeAgent). Would definitely recommend and have already been doing just that! Reviewed on: 18th March 2025

The best bank account for a small business

5
Very easy to use, the best bank account for a small business. Easy to separate the money into several pots and great tax software integration. Best all around Reviewed on: 18th March 2025

easy banking, no fees, what's not to like

4
easy banking, no fees, what's not to like Reviewed on: 18th March 2025

I have been using mettle bank for almost 3 years for...

5
I have been using mettle bank for almost 3 years for my self employed business and has been extremely easy to use, has invoice generation option and tax help. Customer service is helpful at all times. No complaints from us. Reviewed on: 18th March 2025

Brilliant app, so easy to use and love the in app me...

5
Brilliant app, so easy to use and love the in app messaging Reviewed on: 18th March 2025

Fantastic business banking alternative for soloprenuers

5
I began using mettle as a free alternative when starting up my business. I didn't know whether my business would be a success, so having a usable, free platform instead of paying extortionate fees for other business accounts was a life-saver! Because of how well the app works, and their great customer support team, who are instantly accessible, meant that I was happy to keep using Mettle and have gone on to advocate it to my network of peers. Reviewed on: 18th March 2025

Excellent banking app.

5
Excellent banking app. Runs very smoothly and any issues are resolved very quickly Reviewed on: 18th March 2025

easy and efficient

5
I love using mettle for my business, it is so easy to create pots, setup direct debits and add receipts to your purchases. My bookkeeping/accounting has never been so easy. the layout of the app is also so easy to use and very aesthetically pleasing. I can’t recommend it enough. Reviewed on: 18th March 2025

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