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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,587 reviews, last reviewed 10th Jun 2026
173% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Much satisfied, smooth and reliable. Much satisfied, smooth and reliable.will definitely recommend to my friends Reviewed on: 10th June 2026
IZAHAR 's avatar
IZAHAR

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4587)

Brilliant app, so easy to use and love the in app me...

5
Brilliant app, so easy to use and love the in app messaging Reviewed on: 18th March 2025
TBReview's avatar
TBReview

Fantastic business banking alternative for soloprenuers

5
I began using mettle as a free alternative when starting up my business. I didn't know whether my business would be a success, so having a usable, free platform instead of paying extortionate fees for other business accounts was a life-saver! Because of how well the app works, and their great customer support team, who are instantly accessible, meant that I was happy to keep using Mettle and have gone on to advocate it to my network of peers. Reviewed on: 18th March 2025
Will K's avatar
Will K

Excellent banking app.

5
Excellent banking app. Runs very smoothly and any issues are resolved very quickly Reviewed on: 18th March 2025
Barry S's avatar
Barry S

easy and efficient

5
I love using mettle for my business, it is so easy to create pots, setup direct debits and add receipts to your purchases. My bookkeeping/accounting has never been so easy. the layout of the app is also so easy to use and very aesthetically pleasing. I can’t recommend it enough. Reviewed on: 18th March 2025
Maisie J's avatar
Maisie J

Perfect for my freelance design business

5
I opened a Mettle account when I started my freelance business. It’s perfect for what I need. I love the fact you can create a pot so that the tax comes directly out of your invoice payments and also being able to invoice through the app, helps me keep track of hours spent and who to invoice, Reviewed on: 18th March 2025
Ali's avatar
Ali

Perfect feature set for a small business

5
Perfect feature set for a small business, generating invoices and uploading receipts "in-app" is a game changer Reviewed on: 18th March 2025
Will A's avatar
Will A

Mettle has been great for my business.

5
Mettle has been great for my business. It's easy to use, and customer service has been great on the few times I have had to use it. Given it is a free account, the value for money is fantastic and I would highly recommend it to anyone looking for a business bank account. Reviewed on: 18th March 2025
Christie A's avatar
Christie A

Easy to use and keep tabs of monthly ins and outs.

5
Easy to use and keep tabs of monthly ins and outs. Reviewed on: 18th March 2025
Patrick Fagan's avatar
Patrick Fagan

Helpful and attentive with great communication

5
Helpful and attentive with great communication Reviewed on: 18th March 2025
Mikey E's avatar
Mikey E

Have used Mettle for years - highly recommend

5
I've used Mettle online banking for several years now and cannot fault the excellent customer service. There is always someone online (who doesn't appear to be a bot / AI) to help with queries at any given time. Plenty of warning is also given when updates to the service need to happen. The interface is good and easy to navigate and both the desktop and app are equally easy to use. The only negative is when had to switch bank accounts with Mettle, which meant all my clients address details had to be inputted again which was incredibly time consuming and tedious. If there was a way that client details could have been stored that would have saved hours of work. However, overall, I'd definitely recommend; the service, quality of product and how informative Mettle are is outstanding. Reviewed on: 18th March 2025
Claire H's avatar
Claire H

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