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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Perfect for my freelance design business

5
I opened a Mettle account when I started my freelance business. It’s perfect for what I need. I love the fact you can create a pot so that the tax comes directly out of your invoice payments and also being able to invoice through the app, helps me keep track of hours spent and who to invoice, Reviewed on: 18th March 2025
Ali's avatar
Ali

Perfect feature set for a small business

5
Perfect feature set for a small business, generating invoices and uploading receipts "in-app" is a game changer Reviewed on: 18th March 2025
Will A's avatar
Will A

Mettle has been great for my business.

5
Mettle has been great for my business. It's easy to use, and customer service has been great on the few times I have had to use it. Given it is a free account, the value for money is fantastic and I would highly recommend it to anyone looking for a business bank account. Reviewed on: 18th March 2025
Christie A's avatar
Christie A

Easy to use and keep tabs of monthly ins and outs.

5
Easy to use and keep tabs of monthly ins and outs. Reviewed on: 18th March 2025
Patrick Fagan's avatar
Patrick Fagan

Helpful and attentive with great communication

5
Helpful and attentive with great communication Reviewed on: 18th March 2025
Mikey E's avatar
Mikey E

Have used Mettle for years - highly recommend

5
I've used Mettle online banking for several years now and cannot fault the excellent customer service. There is always someone online (who doesn't appear to be a bot / AI) to help with queries at any given time. Plenty of warning is also given when updates to the service need to happen. The interface is good and easy to navigate and both the desktop and app are equally easy to use. The only negative is when had to switch bank accounts with Mettle, which meant all my clients address details had to be inputted again which was incredibly time consuming and tedious. If there was a way that client details could have been stored that would have saved hours of work. However, overall, I'd definitely recommend; the service, quality of product and how informative Mettle are is outstanding. Reviewed on: 18th March 2025
Claire H's avatar
Claire H

The best for everything

5
I’m very happy with mettle. I highly recommend Reviewed on: 18th March 2025
Kelmend Xhetani 's avatar
Kelmend Xhetani

So glad I chose Mettle when moving accounts.

5
So glad I chose to use Mettle when moving accounts. Interface is incredibly easy to use and understand at a glance, allows me to invoice and scan receipts all in one place. Reviewed on: 18th March 2025
MikCnr's avatar
MikCnr

All I need in one place.

5
Has everything I need. Love the ease of transfer, logging all your transactions in one place. Reviewed on: 18th March 2025
Ryan A's avatar
Ryan A

Simple, user friendly, and proactive with communicat...

5
Simple, user friendly, and proactive with communication Reviewed on: 18th March 2025
Jason 's avatar
Jason

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