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Mettle by NatWest: Business banking reviews

4.82
Based on 4,591 reviews, last reviewed 7th Aug 2026
99% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
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Latest highest rating:

N/A

This product has not received a review of either 4 or 5 stars.

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4591)

Mettle has been great for my business.

5
Mettle has been great for my business. It's easy to use, and customer service has been great on the few times I have had to use it. Given it is a free account, the value for money is fantastic and I would highly recommend it to anyone looking for a business bank account. Reviewed on: 18th March 2025

Easy to use and keep tabs of monthly ins and outs.

5
Easy to use and keep tabs of monthly ins and outs. Reviewed on: 18th March 2025

Helpful and attentive with great communication

5
Helpful and attentive with great communication Reviewed on: 18th March 2025

Have used Mettle for years - highly recommend

5
I've used Mettle online banking for several years now and cannot fault the excellent customer service. There is always someone online (who doesn't appear to be a bot / AI) to help with queries at any given time. Plenty of warning is also given when updates to the service need to happen. The interface is good and easy to navigate and both the desktop and app are equally easy to use. The only negative is when had to switch bank accounts with Mettle, which meant all my clients address details had to be inputted again which was incredibly time consuming and tedious. If there was a way that client details could have been stored that would have saved hours of work. However, overall, I'd definitely recommend; the service, quality of product and how informative Mettle are is outstanding. Reviewed on: 18th March 2025

The best for everything

5
I’m very happy with mettle. I highly recommend Reviewed on: 18th March 2025

So glad I chose Mettle when moving accounts.

5
So glad I chose to use Mettle when moving accounts. Interface is incredibly easy to use and understand at a glance, allows me to invoice and scan receipts all in one place. Reviewed on: 18th March 2025

All I need in one place.

5
Has everything I need. Love the ease of transfer, logging all your transactions in one place. Reviewed on: 18th March 2025

Simple, user friendly, and proactive with communicat...

5
Simple, user friendly, and proactive with communication Reviewed on: 18th March 2025

Simple, fast and does what it says on the tin.

5
Simple, fast and does what it says on the tin. Good business bank without the bureaucracy of bigger banks Reviewed on: 18th March 2025

Sole Trader

5
I began using Mettle when I started working for myself and it had been a tremendous help. Reviewed on: 18th March 2025

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