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Mettle by NatWest: Business banking reviews

4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Brilliant integration

5
I have been using mettle for around 6 months now and it’s brilliant! The app is very simple to use and the integration with free agent is flawless! Couldn’t be happier with their service Reviewed on: 18th March 2025

Fantastic Modern Banking for Business

5
Really Simple, modern online banking app, with great customer livechat service. I would not hesitate in recommending to any new business. Reviewed on: 18th March 2025

This is the account I used for my first ever business.

5
This is the account I used for my first ever business. It’s easy to use, great incentives, never have any issues and very reliable. Reviewed on: 18th March 2025

Helpful Invoice creation

5
A great bank account, my favourite feature is the invoices that are generated, drafted and monitored. One area I would improve is the tracking of invoice numbers, when I have had a client cancel, I’ve attempted to void and it’s reset all my numbering. Very easy to amend manually though and keep up to date Reviewed on: 18th March 2025

Amazing for business owners

5
So simple to use. I love that I can have separate pots for savings etc. Reviewed on: 18th March 2025

Mettle provides everything I need in a business and...

5
Mettle provides everything I need in a business and its app is excellent. Comprehensive but simple banking . Reviewed on: 18th March 2025

Very easy to use app and great customer experience

5
Very easy to use app and great customer experience Reviewed on: 18th March 2025

Seamless, prompt, terrific service, best bank ever

5
Seamless, prompt, terrific service, best bank ever Reviewed on: 18th March 2025

Really user friendly bank.

5
Really user friendly bank. Banking is super simple which is what you want from business bank account. Makes keeping track of everything very easy. Reviewed on: 18th March 2025

I love my Mettle bank account.

5
I love my Mettle bank account. It is so easy to use. I’ve never had any problems with it and I did once have a reason for calling the bank and it was dealt with quickly and effectively by am very polite staff. Reviewed on: 18th March 2025

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