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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Excellent banking experience - Easy to use and no pr...

5
Excellent banking experience - Easy to use and no problems in accessing, security or online support Reviewed on: 18th March 2025
Dave E's avatar
Dave E

Have been with mettle for over a year now for my bus...

5
Have been with mettle for over a year now for my business and it has been nothing but exceptional. Any issues customer service always helps promptly. The pot feature allows me to allocate incoming money directly to the correct pots whether that is savings or tax without having to worry about it. Reviewed on: 18th March 2025
Konrad's avatar
Konrad

Really positive experience with Mettle

5
Really positive experience and the online chat is so helpful. Helped me also switch over my account efficiently. Reviewed on: 18th March 2025
Frankie M's avatar
Frankie M

Easy to navigate

5
It's been so easy to navigate banking as a small business owner. It takes the guesswork out and has a very friendly and simple approach. Reviewed on: 18th March 2025
OB's avatar
OB

Excellent experience for business bank account openi...

5
Excellent experience for business bank account opening and operating in addition to a marvellous advantage of free accounting and Payroll software. Win win Reviewed on: 18th March 2025
Mohamed Elmoursi's avatar
Mohamed Elmoursi

Highly recommend

5
Incredibly easy to use, everything is so simple and i absolutely love using it for my business Reviewed on: 18th March 2025
Anonymous's avatar
Anonymous

I started my Business using Mettle account

5
I started my Business using Mettle account. The process was simple and the App really good. Reviewed on: 18th March 2025
correya's avatar
correya

Process updates needsd

3
It’s frustrating that mini statements are available. Mettle regularly runs checks that mean that payments fail / bounce. The help service is useful, but I regularly need it because of these 2 issues and wouldn’t need it if they were resolved. Reviewed on: 18th March 2025
Hannah v's avatar
Hannah v

Mettle has really simplified banking for my small bu...

5
Mettle has really simplified banking for my small business. Its seamless integration into Freeagent is a big help! Reviewed on: 18th March 2025
Emma D's avatar
Emma D

Top Notch Business Account

5
Recommended to many customers. Love the online platform Reviewed on: 18th March 2025
Francesca Thorley 's avatar
Francesca Thorley

Review Mettle by NatWest: Business banking now

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